Talent Acquisition Partner

About the role

Founded in 2013, Ignition is the leading revenue and billing automation platform for firms and agencies to transform their sales, billing and payment processes. Ignition automates proposals, engagement letters, invoicing, payments and workflows in a single AI-powered platform, empowering 8,500+ businesses to sell, bill and get paid for their services with ease. To date, Ignition customers have managed relationships with over 2.4 million clients and earned $13b in revenue via the platform. Ignition's global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK. Company Values: We are better everyday We work without ego We are smarter together We hero our customer This is not a "fill the req" recruiting role. As our Talent Acquisition Partner, NAMER, you'll be a true talent advisor for North America, owning how we attract, assess, and hire exceptional people across the US and Canada. You'll partner closely with leaders on hiring strategy while rolling up your sleeves to deliver results in a competitive SaaS talent market. Reporting to the Regional Director, People, NAMER, you'll lead full-cycle hiring across technical and non-technical teams, build scalable recruiting programs, and continuously improve how we compete for top talent. You'll sit within the global People team, with members also located in Australia. We're looking for someone with grit, pace, strong judgment, and high ownership. Someone who can operate strategically, execute relentlessly, and build a recruiting motion that raises the bar. This is a 6-month contract running until December 2026. Hybrid Work Environment: At Ignition, we embrace hybrid work to balance flexibility with connection. This role requires 1 day per week in-office on Tuesdays at our Toronto office, located at 100 University Ave, steps from Union Station and St. Andrew Station. Hours of Work: This role primarily supports the NAMER region, with working hours generally aligned to Eastern and Pacific timezones. From time to time, you'll collaborate with colleagues in APAC, so some flexibility will be needed to support global connection. In return, we offer flexibility in how you structure your day to balance collaboration, focus time, and personal commitments. What your day to day will look like: Full-cycle talent acquisition: You'll own recruitment across NAMER, spanning roles in engineering, product, sales, customer experience, marketing, and leadership. You will: Lead end-to-end recruiting from role approval through signed offer Build scalable, sustainable hiring approaches that support growth Directly source high-quality, often passive talent using creative and data-driven methods Advise hiring managers on market realities, talent profiles, compensation, process, and decision-making Influence stakeholders where needed to keep hiring focused, effective, and high-quality Candidate Experience & Hiring Excellence: You'll help us move quickly without lowering the bar. You will: Build and optimize structured interview and assessment processes Deliver a seamless, high-touch candidate experience from first contact to offer Coach hiring managers to improve hiring quality, consistency, and speed Identify and remove bottlenecks across the hiring process Support onboarding handoffs to create a strong new hire experience from day one Programs, Brand & Attraction: You'll build the programs and channels that help us win great talent. You will: Build creative sourcing and attraction strategies for hard-to-fill roles Strengthen our employer brand in the SaaS talent market Test, learn, and iterate on new ways to reach and engage top candidates Engage with colleagues in Australia for knowledge sharing, consistent messaging and global optimization Systems, Tools & Operations: You'll make recruiting faster, cleaner, and more scalable. You will: Own and optimize our ATS, Ashby, including data quality, workflows, and automation Leverage AI to improve sourcing velocity, efficiency, and pipeline quality Manage candidate flow across inbound and outbound channels Ensure recruiting operations run smoothly end to end, including scheduling, communications, and logistics Build and improve recruiting processes, tools, templates, and scorecards to drive speed, quality, and consistency Data & Insights: You'll use data to improve how we hire. You will: Define, track, and report on key hiring metrics, including time to hire, pipeline health, conversion rates, and source effectiveness Use data to identify gaps, bottlenecks, and opportunities for improvement Provide market insights and talent intelligence to influence hiring decisions Help leaders understand what it takes to win top SaaS talent in Canada and the US This Opportunity May be a Fit if You Have: 4+ years of recruiting experience in high-growth SaaS or startup environments Must have demonstrated success hiring across technical, GTM, and leadership roles in both Canada

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