Call Centre Officer (Rotating Shifts), 5 days - $2300

Requirements

• Minimum GCE 'N' Level qualification.
• At least 2 years of experience in a call centre or customer service environment.
• Able to work permanent night shifts, including weekends and public holidays.
• Good communication and interpersonal skills.
• Proficient in basic computer applications and data entry.
• Ability to remain calm and professional when handling customer concerns.
• Proficiency in Mandarin is an advantage to support Mandarin-speaking customers.
• 📩 Apply Now
• Send your resume (MS Word format) to:
• 📱 WhatsApp / Telegram: 8509 0409
• Please include your availability, notice period and expected salary in your application.
• Only shortlisted candidates will be notified.
• -
• Annie Hoang (R25158747)
• CREW by HRnet | HRnet Ventures Pte Ltd
• EA24C2435

Additional Information

Salary: Up to $2,300 per month Working Schedule: 5 Days Work Week (Rotating Schedule) - Permanent Night Shift Job Responsibilities Handle incoming calls and alarm signals promptly in accordance with established procedures. Respond to and resolve customer enquiries and complaints professionally via phone and written correspondence. Maintain accurate and up-to-date customer records and documentation. Support customer retention programmes and service initiatives. Ensure efficient service delivery while maintaining high standards of customer service. Escalate incidents and operational issues to relevant departments when required. Perform administrative duties related to call centre operations.

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