IT Support Technician

About the role

Our client is a small company (21 staff) that has become the leading supplier of ICT solutions to schools on the South Coast. They were featured in the Parliamentary Review as an example of outstanding achievement and best practice in the technology sector. They have also been awarded Best Education ICT Supplier three years running by SME News. They have a unique solution offering which provides a clear differentiator against their competition. Their company is financially strong with a strategy to build for the long-term offering outstanding service to their customers and long-term job security for their staff. The role of the Field IT Support Technician: The role of Field based IT support engineer will involve working as part of a small team providing on-site and remote support to schools across the South. The ideal candidate for the IT Support Technician role will have at least 3 years' experience in Windows Server & Desktop focussed IT support. We are looking for an individual in good health with a full driving licence, who has expertise and experience in the following technical areas, with good people skills and be able to communicate effectively with colleagues and customers. We will only consider current UK residents for this role. This role is subject to a clear Enhanced DBS check, and you must have a full UK driver's licence. The IT Support Technician will need experience and understanding of the following: Windows Server 2025/2022/2019/2016 Windows 11/10 desktop systems Hyper-V Active Directory Group Policy Deployment Services - WDS/MDT/WSUS Networking (Switching/VLANs/Routing/Firewalls) Network Security Managed Antivirus Managed Backup Enterprise Wireless administration Powershell IT Technician Benefits: 28 days paid holiday including Statutory Holidays Zero excess Private Medical Cover Contributory Pension Scheme

Additional Information

IT Support Technician - Field Based Location: Field/Home Based, Basingstoke or surrounding areas Salary: £30-35K + benefits, Depending on Experience Hours: The standard working hours are Monday to Friday, 8:00am to 5:00pm with the added benefit of being able to work from home or attend the company Office (PO15 5TH) when not at customer sites. Full Driving Licence and own car is required. This role is subject to an Enhanced DBS Check.

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