Resource Management Business Solutions Associate

Requirements

• EDUCATION/CERTIFICATIONS
• Bachelor's degree in a technical or related field, or an equivalent combination of education, experience, and/or certifications.
• TECHNICAL/SOFT SKILLS
• 0-2 years of relevant experience in analytics, reporting, business operations, or resource management
• Foundational Microsoft Office skills, particularly Excel
• Strong attention to detail and willingness to learn
• Ability to follow defined processes and documentation standards
• Clear written and verbal communication skills
• Interest in analytics, technology, and continuous improvement
• LEADERSHIP SKILLS
• Ability to work within a global team environment on concurrent projects and activities required

Additional Information

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Resource Management Business Solutions Associate supports enterprise resource management operations by assisting with reporting, data analysis, and operational insights. This role focuses on producing accurate, timely analytical outputs that support utilization, capacity, and resourcing decisions within ERMO. The Associate works collaboratively with onshore and offshore team members, supports Dayshape platform reporting needs, and builds foundational skills in analytics, business enablement, and resource management processes. Reporting & Analytical Support Assist in the preparation, maintenance, and validation of enterprise resource management reports and dashboards Perform data analysis to support utilization, capacity, and workforce planning requests Identify data inconsistencies or issues and escalate findings to senior team members Support documentation of reporting logic, metrics definitions, and standard processes Platform & Operational Support Support Dayshape reporting and operational activities, including uploads, validation of data outputs and enhancement impacts Assist with service ticket analysis and resolution support as directed Partner with senior team members to support testing, documentation, and release readiness activities Learning, Development & Team Collaboration Participate in training related to resource management processes, reporting tools, and Dayshape functionality Collaborate with global and offshore team members to support timely and consistent delivery Contribute to team knowledge sharing and continuous improvement efforts

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