Server Analyst

About the role

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Focuses on server operations across multiple platforms with concentration in providing functional and empirical technical analysis related to the server infrastructure. This position will be the technical escalation contact and effective ly on call. This position requires a security clearance which requires U.S. Citizenship to obtain. Sponsorship : This position is not eligible for sponsorship now or in the future.

Responsibilities

• Ensures compliance with audit requirements. Addresses vulnerabilities within audit-mandated time frames. Anticipates and mitigates problems to integrity the security of the system. Maintains effective security/backup and disaster recovery processes and systems.
• Monitors server performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Creates and maintains process and procedure documentation.
• Keeps knowledge and skills updated to keep up with rapid advancements in server technology.
• To Qualify For This Position, You Will Need:
• Required Education:
• Bachelor's in a job related field
• Or an additional 4 years job related work experience
• Or Associate's plus an additional 2 years job related work experience
• Required Work Experience:
• 6 years of server or other job related experience.
• Required Skills and Abilities:
• Advanced technical knowledge of server, communications, and related hardware and software.
• Strong understanding of technical problems and solutions in relation to the current, as well as the future business environment.
• Proficiency with server technologies and platforms.
• Excellent problem analysis of server systems.
• Able to gather information, analyze information and troubleshoot various server problems.
• Strong organizational and interpersonal skills.
• Ability to communicate technical issues with non-technical people.
• Strong customer service skills.
• Strong knowledge of common server analysis, monitoring and security utilities.
• Required Software and Other Tools:
• Strong understanding of relevant server hardware and software.
• We Prefer That You Have:
• Demonstrated ownership and operational support of Lenovo xClarity Administrator, including server discovery, monitoring, hardware management, alerting, firmware lifecycle management, physical intrusion detection, and support of physical Lenovo server infrastructure.
• Experience serving as a primary escalation resource for enterprise Windows Server operations, including advanced troubleshooting, root cause analysis, and after-hours support of complex production issues.
• Experience implementing and supporting physical Windows Server recovery solutions, including Commvault bare metal restores, local RAID recovery, and SAN-based storage recovery.
• Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
• What We Can Do for You:
• We offer our employees great benefits and rewards. You will be eligible to participate in our benefits program the first of the month following 28 days of employment.
• Our comprehensive benefits package includes:
• Subsidized health plans, dental and vision coverage
• 401K retirement savings plan with company match
• L

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