Business Development Agency Partner
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About the role
Are you ready to shape the future of insurance by driving strategy and building lasting relationships with key clients and partners? This role offers a unique opportunity to make a real impact-leading business performance, cultivating customer loyalty, and ensuring compliance, all while supporting the growth and innovation of QBE's agency channels. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your New Role Responsible for the strategy definition, strategy execution, agency servicing and business performance of channels (ie. Agencies and Local Brokers (ALBs) and Agencies) Enabling our channels (ie. ALBs / intermediaries ) by providing valuable service and continuously enhance customer relationship Build customer loyalty aligned with our QBE value proposition Responsible tasks and activities for strategy, growth, profitability, business planning, performance management, people management etc. Ensure compliance with Insurance Authority's regulations & requirements Support best practice and continuous improvement in relation to training, compliance, and practice management in conjunction with internal stakeholders Ensure all personal accreditation levels and compliance requirements are adhered to Establish and develop relationships and promote company image with key clients Monitor client and market requirements and client feedback by conducting client calls / visits Provide administrative support to the Distribution Team Learn about new products and understand commission structures for each product in order to enhance the relationships with clients Provide product expertise to intermediaries on the range of products offered Monitor and review one's own performance against individual sales targets Key Performance Indicator on client development and management - Increase distribution force, Adoption % of digital technology by agents, Client engagement and performance management including motivate top agents; Working with internal stakeholders to maintain service and achieve high NPS Key Performance Indicator on Growth & Profitability - Track record for year-on-year growth and working with underwriting team to achieve targeted goals and improve debtors and commission ratio About You Tertiary graduate with professional qualifications in insurance or related disciplines Relevant work experience in agency service and business development Communication in Cantonese, Mandarin, and English is a must to communcate with clients Sound insurance product knowledge and underwriting skills Pro-active, self-motivated and a good team player Customer-oriented with excellent interpersonal and presentation skills Ability to deliver on agreed business targets Proficient in MS Word, Excel and PowerPoint
Requirements
- Analytical Thinking, Communication, Critical Thinking, Customer Service, Distribution Management, Insurance Sales, Intentional collaboration, Managing performance, Marketing, Negotiation, Performance Management (PM), Revenue Growth, Risk Management, Stakeholder Management, Team Management
- How to Apply:
- To submit your application, click "Apply" and follow the step by step process.
- Equal Employment Opportuni
Benefits
Additional Information
Primary Details Time Type: Full time Worker Type: Employee To assist in the development and management of a profitable agency business portfolio within the Company's guideline and delegated authorities. Role Highlights Hong Kong, Hybrid working and permanent Strategic selling point about the role Happy to talk flexible working
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