Sales Coordinator

About the role

FloodX (Singapore) is a floods protection specialist headquartered in Singapore serving Asia and Middle East, with an incorporated entity in Dubai also. We have the largest and most comprehensive range of floods protection products and are uniquely able to recommend the best to all our customers. As a group of Companies, we are dedicated to being the leading stormwater solutions provider, to protect our environment, because we care. Job Summary You will be independently responsible for completing all sales administrative work, including quotations, tender proposals, and marketing presentation materials for the Division. In addition, you will oversee the accurate and timely logistics, shipping, and transportation of products from manufacturing to us and our customers to support project execution. This role requires a keen analytical mind, strong attention to detail, and the ability to manage complex systems under time pressure.

Responsibilities

• Manage and coordinate logistics operations, including order processing, inventory management, and liaising with external vendors and delivery partners
• Provide high-quality customer service by responding to inquiries, handling complaints, and ensuring customer satisfaction
• Assist with sales administration tasks, such as preparing quotes, processing orders, and following up with customers
• Maintain accurate records and generate reports as required
• Support the sales team with various administrative tasks
• Contribute to the continuous improvement of processes and procedures
• Perform any other duties as assigned from time to time by Management

Requirements

• 3 years of experience in a similar logistics, customer service, or sales administration role
• Strong communication and interpersonal skills, with the ability to effectively interact with customers and stakeholders
• Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
• Familiarity with logistics and customer service processes and systems is an added advantage
• A team player with a positive attitude and a willingness to learn

Benefits

Additional Information

Job Title : Sales Coordinator Reports To : Director Of Projects (HQ - Singapore) Last Revision Date : Jun 2026

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