Senior Associate, Program Management, Deployment Operations

About the role

E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond. Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology. OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. The Senior Specialist, Program Management (Deployment Operations) owns the planning and execution backbone of RADAR's fleet deployment program - from scheduling and resource allocation through financial oversight and cross-functional coordination. This role requires a systems-oriented and process-obsessed mindset to deliver structure, repeatability, and discipline to a deployment program spanning hundreds of sites and multiple stakeholder teams. It isn't just about tracking what is happening - it's about building the frameworks and routines that make execution more predictable and cross-functional handoffs cleaner. Sitting within Deployment Operations, this role works closely with the Deployment Operations Lead, Deployment Support Manager, the Pilots and Special Projects team, Customer Experience, Store Planning, and external installation partners to ensure work is sequenced intelligently, resources are allocated efficiently, and overall program spend is managed proactively.

Responsibilities

• Fleet Rollout Scheduling and Coordination
• Own the deployment schedule across multiple customer rollout programs, ensuring work is sequenced to meet customer commitments, sales demand, and operational capacity.
• Maintain clear visibility into pipeline, backlog, and in-flight deployments - with supporting trackers and dashboards that give leadership real-time status without manual status chasing.
• Balance field resource allocation across customers and programs to maximize throughput and minimize scheduling conflicts.
• Identify scheduling risks early and escalate with clear options and recommendations.
• Cross-Functional Liaison
• Serve as the primary coordination point between Deployment Operations and the Pilots and Special Projects team, ensuring pilot learnings, site requirements, and scope changes flow cleanly into fleet execution planning.
• Partner with Store Planning and Design, Hardware Supply Chain, and Customer Experience to align on deployment timelines, site readiness, and logistics dependencies.
• Track cross-functional action items and ensure follow-through without requiring escalation.
• Internal Resource Allocation
• Work closely with the Deployment Operations Lead to assign internal resources to active projects and customers based on skill set, availability, and priority.
• Maintain a clear picture of team capacity and flag coverage gaps or overallocation before they become execution problems.
• Support onboarding coordination as the team scales.
• Process and Systems Excellence
• Drive continuous improvement of scheduling and issue tracking.
• Partner with Systems Analysts to develop reporting tools that reflect how work actually gets done.
• Build and maintain standardized templates, SOPs, and operating routines that reduce variability and manual effort across the deployment program.
• ABOUT YOU
• Required :
• 3+ years of experience in program management, operations coordination, or deployment operations - with hands-on ownership of the tools and workflows that support execution.
• Strong organizational and scheduling skills; comfortable manag

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at radar? Share your experience