Head of Talent Acquisition (Business)

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Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary This role is accountable for shaping and delivering a strategic, digitally enabled, insight-driven talent acquisition capability that enables the organisation's pan-African growth, transformation, and workforce sustainability objectives. Operating as a trusted strategic advisor to senior business leaders, the role translates workforce plans into executable hiring strategies, integrates enterprise-wide TA standards with business-specific needs, and ensures successful delivery through close collaboration with the Group Talent Acquisition CoE and HC Services. A critical focus of the role is to co-design, deliver, and execute impactful Young Talent programmes in partnership with the CoE, ensuring a strong, future-ready talent pipeline aligned to the organisation's long-term workforce strategy. The role ensures that talent acquisition is future-focused, market-intelligent, compliant, inclusive, data-led, and operationally excellent, while building TA capability, leveraging digital tools, and embedding agile ways of work. Job Description KEY FOCUS AREAS: Strategic workforce-aligned talent acquisition Market intelligence and data-driven decision-making Strong integration and collaboration with Group TA CoE and HC Services Digital, agile, and innovative recruitment delivery Leadership advisory and TA capability uplift DEI, EE, governance, and compliance assurance Young talent and early career strategy, programme delivery, and future workforce pipeline KEY ACCOUNTABILITIES: Strategic Talent Acquisition & Workforce Alignment: Act as a strategic advisor to executive and senior business leaders, ensuring talent acquisition strategies are aligned to business objectives, workforce plans, and transformation priorities. Translate workforce plans into clear, prioritised hiring strategies across multiple talent models. Advise on build, buy, borrow, and automate talent decisions to optimise capability and cost. Anticipate future skills requirements driven by digitisation, automation, and market evolution. Enterprise Integration with TA CoE & HC Services: Partner closely with the Group Talent Acquisition CoE to co-create, localise, and embed enterprise-wide recruitment frameworks, tools, policies, and best practices. Drive consistent, proactive collaboration with the CoE to ensure alignment between enterprise strategy and BU execution. Work with HC Services to ensure seamless delivery, service excellence, and adherence to agreed service models and SLAs. Act as a key integrator across business demand, CoE capability, and operational execution to ensure end-to-end recruitment effectiveness. Market Intelligence, Insights & Advisory: Provide actionable market intelligence on talent availability, skills scarcity, remuneration trends, and competitor activity. Leverage internal and external data to inform hiring and workforce decisions. Deliver forward-looking insights and scenario-based recommendations to support strategic planning. Position Talent Acquisition as a credible, insight-led advisor to the business. Digital Enablement & Continuous Improvement: Champion digital recruitment tools, AI-enabled sourcing, automation, and analytics. Collaborate with the CoE to pilot, scale, and embed innovative recruitment solutions. Drive continuous improvement through agile ways of work and process optimisation. Ensure scalable, resilient, and future-ready recruitment practices. Talent Acquisition Performance & Governance: Works closely with the Head of TA Services to monitor recruitment metrics including time-to-fill, quality of hire, and diversity outcomes and analyse trends, while recommending improvements to leadership. Ensure alignment to Group TA standards, governance frameworks, and regulatory requirements. Maintain strong oversight of governance and audit readiness. Employer Value Proposition & DEI Delivery: Lead EVP delivery at BU level in alignment with the CoE. Ensure sourcing and selection practices reflect brand and culture. Embed DEI principles across recruitment practices. Drive achievement of Employment Equity targets and reporting requirements. Leadership, Capability & Stakeholder Management: Build strong relationships with senior leaders and position TA as a strategic partner. Develop TA Partners to operate consultatively and insightfully. Foster a culture of accountability, learning, and continuous improvement. Influence enterprise-wide talent decisions. Young Talent & Future Workforce Pipeline: Partner with the Group TA CoE to co-design, deliver, and continuously enhance Young Talent and Early Careers programmes (e.g., graduates, internships, learnerships) alig

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