Concierge Associate

Responsibilities

• Guest Experience & Reception
• Welcome guests and employees with a professional, friendly, and engaging approach
• Manage visitor registration, check-ins, and meeting coordination
• Serve as the primary point of contact for front-of-office needs
• Workplace Experience & Hospitality
• Deliver personalized service by anticipating needs and accommodating special requests
• Maintain a clean, organized, and welcoming reception and common areas
• Conduct regular floor walks to ensure spaces are fully stocked and presentable
• Coordination & Support
• Collaborate with internal teams to ensure seamless service delivery
• Support meeting room bookings, workplace requests, and guest services
• Utilize workplace technology to manage requests efficiently
• Experience Enhancement
• Track guest preferences and create thoughtful, memorable interactions
• Continuously look for ways to elevate the overall workplace experience
• What You Bring
• Strong communication and interpersonal skills
• A genuine passion for hospitality and customer service
• Ability to multitask and stay organized in a fast-paced environment
• Confidence working independently and as part of a team
• Proficiency with Microsoft Office and workplace technology

Requirements

• High school diploma or equivalent required
• 1-2+ years of experience in hospitality, concierge, or client-facing roles preferred
• Strong organizational, time management, and problem-solving skills
• Professional presence with a service-driven mindset
• Physical Requirements
• Ability to lift or move items up to 40-60 lbs. (with assistance)
• Ability to stand, walk, bend, and remain active throughout the day
• Manual dexterity to operate office and reception equipment

Benefits

Additional Information

🔥 Hot Job Opportunity - Actively Hiring Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday-Friday | 7:30 AM - 4:30 PM Be the First Impression That Sets the Standard If you thrive on creating meaningful experiences and enjoy connecting with people, this role is for you. As a Concierge Associate , you are the face of the workplace-delivering a warm, polished, and personalized experience for every guest, client, and colleague. From the moment someone walks through the door, you set the tone-ensuring every interaction feels seamless, thoughtful, and memorable. Why This Role Matters This role defines the workplace experience. Your ability to create a welcoming atmosphere, anticipate needs, and deliver exceptional service directly shapes how guests and employees perceive the organization.

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Company Intel

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