Customer Service Executive (Freight Forwarding) #84486

Responsibilities

• Deliver high service standards, support customer satisfaction, and identify opportunities.
• Maintain service quality through standard procedures.
• Respond to customer enquiries on quotations and operations promptly and accurately.
• Handle enquiries, prepare quotations, and manage shipment arrangements, including cross-trade.
• Coordinate with customers and overseas agents on shipment activities.
• Understand import and export processes.
• Ensure timely completion of all documentation.
• Support sales and marketing activities when required.
• Manage customer issues and prevent recurrence.
• Maintain accurate data and reports.
• Perform ad-hoc duties as assigned
• APPLY NOW!!!
• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84486 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Additional Information

Job Description Industry/ Organization Type: Freight Forwarding, Packing and Crating Services Position Title: Customer Service Executive (Freight Forwarding) Working Location: Loyang Working Hours: 5 Days (Monday - Friday, 8:30 AM - 5:30 PM / 9:00 AM - 6:00 PM) Salary Package: Basic Salary + PB + VB+ AWS + Medical Benefits Duration: Permanent Role

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ANRADUS PTE. LTD.? Share your experience