Sr. Consultant, Business Consulting, Excess & Surplus Programs

Responsibilities

• Leads organizational process management and consultation between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.
• Identifies the critical elements of a business process that needs to be managed and defines criteria of performance success. Selects and applies appropriate performance measurement tools and reports performance in a cohesive manner.
• Contributes, as a subject matter authority, to the analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Leads organization-wide change.
• Leads all aspects of training for customers on business, technological, societal and environmental trends to support strategies for improving business performance.
• Provides top-level expertise on the development of compelling business cases, including gaining senior management consensus, to accomplish

Benefits

Additional Information

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Ideal candidate will have experience leading projects in a Property & Casualty insurance environment. In addition, this person will: Lead high-priority planning unit and enterprise initiatives, driving alignment and execution discipline, while balancing tactical execution with strategic thinking. Develop deep subject matter expertise in the Programs Governance Framework, including the full Programs Lifecycle such as vetting, onboarding, and offboarding. Serve as an experienced project manager with strong facilitation and stakeholder management skills, capable of leading and influencing large, cross-functional teams. Have the ability to establish project structure, governance routines, timelines, risks, dependencies, and decision logs. Comfort navigating ambiguity and helping define scope, roles, ownership, and next steps when work is not fully structured. Effectively shift between planning unit priorities and broader enterprise initiatives, maintaining alignment across multiple workstreams and stakeholders. Demonstrate strong written, verbal, and presentation skills, including development of standard operating procedures, executive-ready materials, and ongoing maintenance of governance documentation. Possess strong change management capability, including communication planning, stakeholder alignment, and adoption support. Identify process improvement opportunities and translate them into practical, repeatable operating models. have familiarity with documenting controls, procedures, and handoff points in regulated or risk-sensitive environments. Be capable of driving consistency across templates, reporting, and project management practices. #LI-AS1 #LI-remote Job Description Summary We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you! As a Senior Consultant, you'll contribute to the strategic vision and serve as a top-level contributor for the most sophisticated business transformation initiatives. You will be responsible for leading major process modeling, analysis and design efforts. You'll provide business performance management, organizational design and business risk management capabilities to drive business results. Job Description

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