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Employee Relations Senior Specialist

External
telstra logoTelstra · Bengaluru, India
Full-timeOn-siteToday
ComplianceLeadershipRisk Management
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About the role

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. Focus of the Role As a Employee Relations Senior Specialist you contribute to the improvement and development of people initiatives that impact the way in which our organisation operates. You do this by drawing on your HR skills and experience to contribute to identifying insights which provide solutions to customer needs, especially where it involves people. You strive to deliver exceptional support to your mission team and take initiative to enable the delivery of products, processes and services through a people lens.

Benefits

Performance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Up to 26 weeks maternity leave provided to the birth mother with benefits for all child birthsUp to 16 weeks paid paternity leave provided to the non-birthing partnersEmployees are entitled to 21 paid annual leaves per calendar yearEligible employees are entitled to 12 days of paid sick / casual leave per calendar yearRelocation support options across India, from junior to senior positions within the companyReceive insurance benefits such as medical, accidental and life insurancesHow the role contributes to business strategy?As a Senior Specialist, you provide expert advice and direction to the organisation on employee relations, employment risk and compliance and complex people‑related matters.Key Accountabilities:Case ManagementEnd-to-end ownership of complex and sensitive employee mattersLead investigations (including whistleblower matters, senior employee cases, and misconduct and performance cases)Ensure procedural fairness, consistency, and strong legal defensibilityProvide expert guidance to leaders on conduct and performance, investigations, harassment and discrimination, as well as health and wellbeing mattersProvide leadership guidance and advice to HR case managers on case management processes and requirementsRepresent the organisation, where required, in external labour tribunals or forums.Employee Relations, Risk & Compliance-Employee RelationsAdvise on strategic organisational initiatives such as business transformation, restructuring and mergers, acquisitions and divestments.Project manage the development and implementation of appropriate Employee Relations initiatives and programs to achieve the business' people strategies.Provide specialist advice on a wide range of Employee Relations matters.Lead the resolution of employee disputes to deliver timely and effective outcomes within established frameworks.Design and deliver education programs and targeted coaching for leaders and managers.Policy OwnershipLead the development, review, and governance of HR policies for IndiaEnsure policies are legally compliant, aligned to global ER COE standards, and practical to implementProvide clear interpretation of policies in complex and sensitive situationsHR Risk Management & Compliance GovernanceAccountable for the effectiveness of the HR risk framework in IndiaProvide oversight and constructive challenge on risk identification, risk registers, and mitigation plansEnsure a proactive approach to identifying and escalating critical risksOverall accountability for HR compliance outcomes across IndiaReview compliance status, identify gaps, and ensure timely remediationEnsure ongoing alignment with applicable laws, regulations, and internal standardsMonitor external trends, case law and regulatory developmentsDrive continuous improvement initiatives to strengthen governance, controlsHealth insuranceDental insurance

Additional Information

Employment Type Permanent Closing Date 29 June 2026 11:59pm Job Title Employee Relations Senior Specialist Job Summary As a Human Resources - Specialist, you contribute to the improvement and development of people initiatives that impact the way in which our organisation operates. You do this by drawing on your HR skills and experience to contribute to identifying insights which provide solutions to customer needs, especially where it involves people. You strive to deliver exceptional support to your mission team and take initiative to enable the delivery of products, processes and services through a people lens. Job Description


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