Health System Inside Sales, Corporate Account Manager
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Responsibilities
- Account Management & Growth
- Manage a portfolio of high-value health system accounts ($5M+ annually) with full accountability for revenue retention, growth, and profitability
- Develop and execute strategic account plans aligned to customer clinical, operational, and financial priorities, including quarterly and annual business planning
- Identify, develop, and drive cross-sell, upsell, and new business opportunities within existing accounts
- Manage a portfolio with varied performance levels by:
- ~Expanding growth accounts
- ~Stabilizing and maintaining existing revenue
- ~Re-engaging and recovering underperforming or declining accounts
- Maintain disciplined CRM (SFDC) funnel management and documentation as a single source of truth
- Customer Engagement
- Serve as the primary inside sales point of contact for assigned health system accounts
- Build and maintain strong relationships with supply chain, procurement, clinical, and executive stakeholders
- Deliver proactive, value-based engagement , including issue resolution and continuous alignment to customer needs
- Partner with field teams to ensure consistent customer strategy and communication
- Conduct periodic in-person engagement to strengthen relationships and support long-term retention
- Strategic Execution & Operations
- Assist in executing Quarterly Business Reviews (QBRs) and support annual planning to advance account strategy and market share growth
- Ensure alignment to contract strategy , including GPOs, manufacturer agreements, and local vendor execution
- Monitor and manage key performance indicators including service levels, pricing alignment, and contract compliance
- Support operational processes impacting the customer experience, including order management, issue resolution, and accounts receivable coordination
- Data, Insights & Value Delivery
- Leverage data to provide actionable insights on utilization, pricing, and savings opportunities
Benefits
Additional Information
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Job Summary The Health Systems Inside Sales Corporate Account Manager (CAM) is responsible for managing and growing a portfolio of large, complex health system accounts through proactive, insight-driven engagement. This role oversees a focused book of approximately six high-value accounts, each generating over $5M annually, requiring a strategic and highly consultative approach. This individual is accountable for driving enterprise value across a diverse portfolio of accounts in varying performance stages-expanding share of wallet within growth accounts, stabilizing existing revenue, and identifying opportunities to recover and re-engage underperforming or declining relationships. Success in this role requires the ability to uncover new business opportunities within existing health systems while aligning solutions to customer clinical, operational, and financial priorities. The CAM builds trust with senior stakeholders through professionalism, business acumen, and a steady leadership presence. This role requires a pragmatic, low-ego approach, prioritizing collaboration, clarity, and results while navigating complex customer environments. In this role, the CAM will also assist in executing quarterly business reviews and annual planning sessions, partnering with Inside Sales leadership and cross-functional stakeholders to execute strategic account plans focused on revenue growth, retention, and profitability. This role reports to the Inside Sales Manager with a dotted line to Area Vice Presidents aligned to assigned accounts. What It Takes to Be Successful Ability to strategically manage and grow a small portfolio of high-value accounts , balancing growth, retention, and recovery Demonstrates strong executive presence, sound judgment, and professionalism in complex or high-pressure situations Skilled at building trusted relationships with senior stakeholders across clinical, operational, and procurement functions Ability to identify new business opportunities within existing accounts and translate insights into action Strong communication and presentation skills , including the ability to lead business reviews and influence decision-makers Operates with a collaborative, low-ego approach , effectively partnering across teams to drive outcomes Demonstrates ownership, follow-through, and execution discipline in a fast-paced environment Minimum Requirements: 4+ years of relevant experience
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