Customer Response Team (CRT) Group Leader
External
Asml · Beijing, ChinaPrepare for this interview
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Requirements
- e-Beam inspection and metrology system knowledge.
- Matured leadership skills for small size team(10 FTE).
- Deep understand e-Beam tool field and customer situation.
- Good communication, coordination and stakeholder management skills.
- Motivated, pro-active, self-driven, and flexible.
- Inclusion and diversity
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Benefits
Additional Information
Introduction to the job China CRT is a new established team for China program, it will take over CRT R&R from Taiwan D&E from Q4 2026. its mission is cover all China region HMI installed base and NPI system from D&E support perspective. Role and responsibilities 1. Lead CRT team for HMI China field issue escalation solving. 2. Further building up CRT competence. 3. Closely collaboration with HMI field CS and TW DE. 4. Work together with BJ D&E team to drive structure issue solving. 5. Team management and daily operation. Education and experience Bachelor or Master degree(preferred) in engineering related field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.), 5~10 years experience in HMI CS, GSC or D&E field, and deep understand e-Beam system and field situation. At least 3 years leadership role and experience.
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