Supervisory Information Technology Specialist (Program Manager)

About the role

This position is located in the Department of Justice, Executive Office for U.S. Attorneys (EOUSA), Office of the Chief Information Officer (OCIO), Enterprise Operations, Platforms, and Solutions Staff (EOPS). The OCIO advises agency clients on national issues regarding the design, modernization, use, sharing, and performance of information resources of the United States Attorneys' offices (USAOs) and EOUSA. MINIMUM QUALIFICATIONS: To be considered minimally qualified for this position, you must demonstrate that you have the required nine (9) competencies AND specialized experience for the respective grade level in which you are applying: To qualify at the GS-14 level, you must possess: Competencies: 1) Attention to Detail - Is thorough when performing work or data and reviews own work to ensure accuracy, completeness, and consistency with standards. 2) Customer Service - Developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. 3) Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. 4) Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. 5) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 6) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 7) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 8) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. 9) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. AND Specialized Experience: At least one year of specialized experience equivalent to the GS-13 level in the Federal service (obtained in either the public or private sectors) performing (4) of the (5) duties listed below: Supervising and/or leading project teams and managing large-scale IT projects, including setting priorities and monitoring progress; Integrating IT program operations with other organizations and mission requirements and representing the organization in cross-functional initiatives; Analyzing organizational and site-specific IT requirements and implementing IT infrastructure solutions; Managing IT resources, contracts, and procurements and determining technical requirements for IT systems and services; and/or Preparing requirements and procurement documents and managing acquisitions in support of mission needs. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). For more information on the qualifications for this position, click here. TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the

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