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Kids Club Assistant Manager - Raffles the Red Sea

External
Accorhotel logoAccorhotel · Umluj, Saudi Arabia
Full-timeOn-site2mo ago
ComplianceLeadershipSAFe
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Responsibilities

  • Operational Leadership : Assist in overseeing daily club functions, including facility maintenance, equipment sanitation, and ensuring all areas remain orderly and safe.
  • Team Management : Supervise Kids Club Attendants, conducting regular training sessions to enhance skills and ensuring strict adherence to child protection and luxury service standards.
  • Program Development : Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities that align with the Red Sea's unique environment.
  • Guest Engagement : Personally welcome families, addressing inquiries and concerns with professional discretion, and managing special requests to ensure a seamless family experience.
  • Safety & Compliance : Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incident reports, and emergency contacts.
  • Administrative Support : Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.
  • Requirements & Qualifications
  • Education : A degree or certification in Early Childhood Education, Recreation Management, or a related field.
  • Experience : Minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role. Pre-opening experience is often a high-priority requirement for new Red Sea developments.
  • Certifications : Current CPR and First Aid certifications are mandatory.
  • Personal Attributes : Impeccable grooming, an anticipatory service approach, and fluency in English (additional languages like Arabic or Russian are highly valued).
  • Understanding of Ultra-Luxury guest expectations and brand alignment.
  • experience in project coordination, scheduling, and document control during pre-Opening stages.
  • Experience in pre-Opening is a must.
  • A proactive, anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with Luxury standards.

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