Google DialogFlow Engineer (Python) (No Visa Sponsorship)
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Responsibilities
- Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX.
- Craft clean, efficient, and maintainable code adhering to industry best practices and standards.
- Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
- Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations.
- Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.
- Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.
- Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
- Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.
- 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
- Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.
- Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities.
- Solid understanding of Google as a Software-as-a-Service platform.
- Proven troubleshooting and analytical skills in complex, distributed environments.
- Familiarity with SQL and experience working with relational databases.
- Experience integrating web services into applications.
- Proficient in Agile and Scrum development methodologies.
- Bachelor's degree in a technology-related field or equivalent experience.
Requirements
- Experience with programming languages such as JavaScript, Python, or Node.js.
- Familiarity with automated testing practices.
Benefits
Additional Information
We are looking for a Google Dialogflow Engineer with Python experience to join our US-based healthcare client. You will become part of the Bot Development team, contributing to the implementation of a new conversational AI solution across multiple cloud platforms. Your primary focus will be on building and enhancing a bot using Google Cloud Platform, with a strong emphasis on integrating LLM (playbook) capabilities within Dialogflow CX, alongside its core functionalities. Work Authorization: you must have valid authorization to work in the United States at the time of application. Visa sponsorship is not available for this role.
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