Product Specialist (Brilliant Harvest)
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About the role
We are seeking a detail-oriented Product Specialist to join our team at Brilliant Harvest. This role sits at the intersection of product and operations - you'll work closely with our product team to ensure the quality, structure, and reliability of the data that powers our platform. A core part of this role involves applying hands-on knowledge of heavy equipment to validate, enrich, and quality-check the information our product surfaces to customers. Through data entry, content review, and workflow coordination, you'll play a key role in shaping how equipment knowledge flows through our product and reaches the technicians, operators, and dealers who depend on it. In addition to core product and data entry work, this role will also support coordination with third-party partners and contribute to operational processes that keep our data workflows efficient and scalable.
Requirements
- Strong attention to detail and commitment to accuracy, especially when working with technical content.
- Hands-on or professional familiarity with heavy equipment - particularly in agriculture or construction - is highly valued.
- Ability to read and interpret equipment service manuals, technical specifications, or parts documentation.
- Comfortable evaluating whether a technical answer is correct, not just whether it sounds correct.
- Ability to follow structured guidelines and apply them consistently across large volumes of content.
- Strong written communication skills.
- Comfortable working independently in a remote environment.
- Experience with data entry, annotation, or content management tools is an asset - training will be provided.
- Basic project management or task coordination experience.
- Experience working with third-party vendors or distributed teams.
- Familiarity with project tracking tools (e.g., spreadsheets, task management platforms).
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
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