Student Success Coach
External
Bsu · Ball State University$44K–$45K/yrFull-timeOn-site6d ago
DocumentationMentoring
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Requirements
- Master's degree from an accredited institution by date of employment.
- One year of experience in academic advising, student services, counseling, academic coaching, or related field.
- At least three years of experience in academic advising, student services, counseling, or related field in higher education.
- Familiarity with Banner and Degree Works.
- A Board-Certified Coach credential or International Coaching Federation recognized Certification Program.
- Ability to work collaboratively with students, faculty, and administration.
- Ability to identify barriers to student success and facilitate effective remedies.
- Ability to synthesize information and prioritize goals.
- Ability to communicate effectively in written and verbal platforms.
- Ability to maintain confidentiality.
- Ability to utilize advising software tools.
- How to apply:
- For more information regarding this vacancy please contact Char Hawkins, Director of Student Success Initiatives at char.hawkins@bsu.edu.
- The following documents are required:
- Cover letter
- Resume (Do not use the Autofill Resume feature)
- Applications must be received before 12:01 AM on July 1, 2026.
Benefits
$43,999 - $45,000Department:Vc Prov Stu Success & Dean Unv Coll_E (Char HawkinsAbout this opportunity:The Student Success Coach position gives individuals the opportunity to positively impact the lives of students while meeting with them one-on-one. Coaches provide tailored strategies for success to each student.Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.What you'll do and what you'll bring:Duties and Responsibilities:Manage and maintain regular contact with student caseloads to nurture students and assist in their academic journey.Support students and provide services in person and remotely, as needed.Monitor student academic progress, communicating with each student regularly on a personalized basis; intervene as necessary to assist those students having difficulty.Serve as a coach and mentor to students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in collage and their careers.Collaborate with students' assigned academic advisor(s) to help student understand and develop a degree plan and timely graduation plan.Regularly use student success technology to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.Maintain accurate records of student advising, mentoring, tutoring, contacts, progress towards degree, and other student learning activities.Liaison with Disability Services and other support areas across campus to provide learning assistant to high priority, high need students.Participate in regular training and professional development to maintain and increase skill sets.Perform other related duties as assigned.Let's fly together toward a secure and prosperous tomorrow.Curious about our excellent benefits package?We have developed a calculator that shows you the value of our core benefits. Select the Total Compensation Calculator - Professional and download the spreadsheet. If you are applying for a 10-month position or one with Burris or Indiana Academy, please select the corresponding calculator.Health insuranceDental insuranceVision insurancePaid time offRemote work optionsParental leave
Additional Information
Position Title: Student Success Coach
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