Senior AI Business & System Analyst

Responsibilities

• Identify, prioritize, and develop AI use cases that improve business performance and operational efficiency.
• Lead AI proof-of-concepts, pilots, and adoption initiatives.
• Analyze business processes and design future-state workflows leveraging AI, automation, and analytics.
• Gather and document business requirements, process flows, user stories, and functional specifications.
• Support global programs and operational initiatives across multiple business functions.
• Develop operational playbooks, governance models, and standard operating procedures.
• Design AI Enabled dashboards, scorecards, and executive reporting solutions, chatbot, actionable insights
• Leverage AI tools to generate playbooks, training materials, and knowledge assets, partner profitability modeling, sales plays and actionable insights.
• Partner with IT, business stakeholders, and vendors to evaluate and implement technology solutions.
• Conduct training AI knowledge with team members
• Required Qualifications
• Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Analytics, or related field.
• 12+ years of experience in Business Analysis, Program Operations, Business Operations, Strategy & Operations, Digital Transformation, or related disciplines.
• Minimum 3+ years of hands-on experience evaluating, implementing, and leveraging AI technologies.
• Experience with ChatGPT, Microsoft Copilot, Vertex AI, Gemini, AI Agents, and workflow automation platforms
• Strong understanding of Generative AI, prompt engineering, AI-assisted content generation, and business process automation.
• Excellent communication, stakeholder management, and executive presentation skills.
• Knowledge of google suite of tools

Requirements

• Experience supporting global programs, operations, or transformation initiatives.
• Experience with partner ecosystems, enablement programs, incentives, business planning, or operational excellence initiatives.
• Experience implementing AI governance, training, and adoption programs.
• Experience with Power BI, Tableau, Looker, and enterprise analytics platforms.
• Knowledge of Agile methodologies and product management practices.
• Knowledge of PRM and CRM
• AI certification is a plus, Google AI Essentials, IIBA CBDA, etc
• Core Competencies
• AI & Digital Transformation
• Strategic Business Analysis
• Program & Operational Excellence
• Process Optimization & Automation
• Data Analytics & Business Insights
• Executive Communication
• Stakeholder Management
• Change Leadership
• Vendor & Technology Evaluation
• Success Metrics
• Increase adoption and utilization of AI-enabled solutions.
• Deliver measurable business value and ROI from AI initiatives.
• Reduce manual effort through automation and process optimization.
• Improve operational efficiency, scalability, and process consistency.
• Deliver actionable insights that influence business decisions.
• Improve stakeholder satisfaction and business outcomes.
• Successfully lead transformation initiatives from concept through execution.
• Additional Job Description:
• Compensation and Benefits
• The On Target Earnings (OTE) range for this position is $157,700 - $247,500

Benefits

Additional Information

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Position Summary The Senior AI Business Analyst serves as a strategic role in Global Programs & Operations leadership, driving business transformation through AI, automation, analytics, and process innovation. This role identifies, evaluates, and implements AI-driven solutions that improve operational efficiency, program effectiveness, productivity, partner experience, decision-making, and stakeholder experiences. AI expertise is a core requirement for this role.

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