Account Director - Agentic AI Enterprise Sales

About the role

Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India's largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm's mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App. Role Overview  We are looking for a high-performing Hunter Account Director to drive net-new enterprise business for Pi Commerce. This is a pure hunting role focused on acquiring large enterprise logos, owning complex sales cycles, and driving revenue growth.  You will work at the intersection of AI, SaaS, and customer engagement, positioning a differentiated platform to CXOs across industries.

Responsibilities

•  Own end-to-end enterprise sales cycle - from prospecting and discovery to negotiation and
• closure
•  Drive new logo acquisition across large enterprises (BFSI, Retail, Telecom, Healthcare, etc.)
•  Build and manage a strong pipeline through outbound hunting, networking, and strategic
• account mapping
•  Lead CXO-level conversations, optical/articulating value propositions around AI-led
• customer engagement
•  Conduct deep discovery to understand customer challenges across engagement, retention,
• and communication systems
•  Collaborable with Pre-Sales, Product, and Solutions teams to design tailored solutions and
• demos
•  Lead RFP/RFQ responses, proposal development, and commercial negotiations
•  Position Pi Commerce as a strategic transformation platform, not just a messaging or
• campaign tool
•  Maintain accurate forecasting, pipeline hygiene, and CRM updates
•  Represent Paytm at industry events, client meetings, and strategic forums

Requirements

•  8-15 years of experience in Enterprise SaaS / CPaaS / MarTech / AI platform sales
•  Proven track record of closing large, complex enterprise deals (multi-stakeholder, long
• sales cycles)
•  Strong hunter mindset with demonstrated success in new business acquisition
•  Experience engaging with CXOs, business heads, and digital/marketing leaders
•  Ability to sell consultatively, translating business problems into technology-led solutions
•  Strong commercial acumen with expertise in deal structuring and negotiations
•  Comfort working in fast-paced, high-growth environments
• Why Join This Role
•  Be part of a high-growth, strategic business within Paytm
•  Sell a category-defining AI-led engagement platform
•  Opportunity to work on large enterprise transformations
•  High visibility role with direct impact on revenue and market expansion

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