Sales Admin

Responsibilities

• Sales & Quotation Support
• Prepare, format, and manage quotations, proposals, and invoices
• Assist sales designers in revising quotations and tracking changes
• Ensure all quotation documents are properly filed and updated
• Follow up with clients on quotation status and approvals
• Customer Coordination
• Handle incoming enquiries via WhatsApp, email, and phone
• Schedule appointments between clients and sales designers
• Provide prompt responses to customer queries and basic information
• Maintain professional communication with clients at all times
• Administrative Duties
• Maintain accurate customer records and sales data
• Organise contracts, purchase orders, and sales documentation
• Support submission of documents for approvals and signatures
• Assist with simple reports (sales tracking, job status, payment status)
• Internal Coordination
• Coordinate with project managers and operations team for job handovers
• Update internal trackers (Google Sheets / CRM / project systems)
• Ensure smooth transition from sales to project execution

Requirements

• Minimum 1-2 years experience in sales admin or administrative support
• Experience in interior design, renovation, construction, or related industry preferred
• Strong organisational and time-management skills
• Proficient in Google Workspace / Microsoft Office
• Comfortable handling WhatsApp and customer communication
• Detail-oriented and able to manage multiple tasks simultaneously
• Proactive, responsible, and willing to learn

Additional Information

We are looking for a Sales Admin to support our sales and design team in day-to-day operations. This role is crucial in ensuring quotations, documents, follow-ups, and customer coordination are handled efficiently so the sales team can focus on closing projects. The ideal candidate is highly organised, proactive, detail-oriented , and comfortable working in a fast-paced renovation environment.

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