Customer Quality Specialist

Requirements

• Education: Degree in Food Science & Technology or related fields.
• Professional Skills: Knowledge of HACCP principles; understanding of food quality and safety requirements within food manufacturing environments; ability to manage quality-related activities and customer interactions
• Experience: At least 1+ years of experience in a similar role
• Language Skills: Proficiency in Italian and English is mandatory. Additional language skills are a plus
• Computer Skills: Proficiency in Microsoft Office Suite
• Behavioural Requirements: Strong analytical and problem-solving skills; team-oriented mindset with a proactive approach to customer relationship management; high level of accuracy, autonomy, and result orientation

Additional Information

Who we are: IRCA Group, an Advent portfolio company, was founded in Italy in 1919, and it is a leading international B2B provider of high-quality semi-finished ingredients such as chocolate, decorations, creams, inclusions, nuts and pistachios, pastry mixes, gelato ingredients, and other essential solutions for industrial clients or other independent artisanal producers. With more than 2.400 employees, 22 production facilities worldwide, and €1.3 billion in revenues, IRCA Group has a solid track record of growth and international expansion. What do we offer: An international and inclusive environment, with opportunities to work on global projects and collaborate with colleagues worldwide Career growth opportunities, including possibilities abroad Meal vouchers (€8 for each day spent in the office) Health insurance coverage as per national labor contract Free company parking Company laptop IRCA fosters a dynamic environment, valuing different perspectives and international experiences, offering a stimulating context. We promote professional growth and career opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place. We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive. Il presente annuncio è rivolto ai candidati appartenenti a qualsiasi orientamento o espressione di genere, nel rispetto dei principi di diversità e inclusione e di non discriminazione ai sensi del D.lgs. 198/2006.

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