Airfreight Director of Operations & Procurement, Americas

About the role

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. .This position has a base compensation range of USD 180,000.00 to USD 220,000.00. In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness. The Airfreight Director of Operations & Procurement, Americas is responsible for executing Hellmann global carrier strategy, optimizing carrier performance and ensuring cost effective procurement. Ideal candidate is responsible for ensuring the comprehensive integrity of service delivery regarding operational effectiveness, regulatory compliance and economic value delivery within the Airfreight Americas network. This role will coordinate all Airfreight-related direct procurement efforts including local commercial capacity agreements (BSA's). Other responsibilities include the local management of the preferred carrier program and ongoing cost optimization, both on the airline and non-airline suppliers (including trucking and warehouse). DUTIES AND RESPONSIBILITIES Strategy & Steering: Execute a global carrier strategy and incentive program, ensuring alignment and execution across all AF AMCS hubs and gateways in exports and imports Directing and controlling local capacity procurement with preferred and non-preferred carriers Ensuring overall operational responsibility for all AF AMCS hubs and gateways in exports and imports Assuming responsibility for the control and monitoring of airfreight services, performance and costs Ensuring overall origin-to-destination service delivery, including correct and cost-efficient ground handling, warehousing and trucking operations Safeguard cost optimization for all airline and non-airline suppliers, implementing strategies to reduce costs while maintaining high service quality Directing and controlling the implementation of approved operations structures and processes to support and achieve the business objectives Drive continuous cost and service improvement efforts with suppliers through KPI-based quality management Define and maintain a carrier scorecard, and prepare monthly reporting packages on carrier statistics, space transparency, and quality KPIs Conduct regular business reviews (monthly, quarterly, yearly) with core partners to evaluate performance and compliance Ensuring supervision and control of operations functions in accordance with standards defined in the companies' global standard operating procedure and applicable external regulations (e.g. ICAO, TAPA, HSSE etc.) Organize and participate in local airline events (e.g., CNS and Air Cargo Americas) Be in charge of our CSP (Central Steering Procurement) exercise from a AMCS perspective, representing AMCS in global and regional CSP meetings Leadership: Define succession/replacement, recruiting, and personnel development needs for direct reports and coordinate with HR Product Development & Pricing: Establish and nurture strong relations with airlines at the regional level to ensure we maintain the best market conditions that support client and trade development targets Negotiate and manage local agreements in line with global policies and regional guidance Drive continuous cost and service improvement efforts with carriers (airlines and trucking providers), based on KPI management Operations: Act as the regional escalation point of contact for procurement issues with carriers Issuing operational and procurement directives to all AF units on a regional level Operational process engineering and adjustments Developing and maintaining initial and recurrent operational training program Developing standard operating procedures Tariff development Developing customer-facing operations strategies in alignment with local sales System Enhancement and Digital Solutions: Identify and implement IT improvements and digital solutions for product-related technologies and systems Other: Promote a culture of high performance to ensure that employees work well together and are fully engaged Ensure effective cross functional relationships with executive leadership team colleagues to promote an engaged and streamlined app

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