Business Implementation Manager

Responsibilities

• You'll be responsible for the coordination and preparation of fee proposals, including taking the lead in RFP preparations, for Alternative Investment Funds investing in alternative asset classes e.g. real estate, private equity, debt, and infrastructure.
• You'll coordinate between various internal and external stakeholders to ensure a smooth onboarding process for clients until handover to the operational teams, including the following team duties: AML/ KYC analysis, and driving our internal compliance approval process;
• Bank account opening coordination;
• Preparation, and coordinating the review, of service agreements as well as Operating Memorandum;
• Attend weekly calls with clients, as well as other key stakeholders;
• Coordinating the review of legal documents for the structure setup;
• Actively manage the communication between the client and all stakeholders; and
• Track and perform all Luxembourg regulatory filings during the onboarding phase.
• You'll overseeing the daily work, coaching of team members and management of the team.
• You'll contribute to seeking ways to improve collaboration with stakeholders, as well as to improve team processes, in close collaboration with Head of the team.
• You'll act as a first point of escalation for other internal IQ-EQ stakeholders in case of inefficiencies or blocking points within the internal collaboration, aiming to assure a one-stop solution for clients in the onboarding phase.
• You'll assist to handle, escalate and resolve client complaints.
• What you will bring to the team:
• You have strong legal and business acumen;
• You bring relevant experience in the alternative investment fund industry, or related Luxembourg corporate experience;
• You possess excellent knowledge of MS Office tools;
• You apply a problem-solving, collaborative, client- and team-oriented approach;
• You are structured and well organised with strong coordination skills to get buy-in from others;
• You demonstrate good inter-personal skills and a strong command of English (any other language would be an asset);
• You have experience working in a global company (including remote teams) and/or with teams from multi-cultural backgrounds; and
• You hold a University Degree in Law or a related degree/experience.
• Our commitment to you and the environment
• Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on our natural environment.
• We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.

Benefits

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