HED Product Solutions Consultant (Remote)
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About the role
We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The Product Consultant is a discipline specific subject matter expert who partners with Solutions Specialists and Account Teams to accelerate new business acquisition and digital adoption. Operating as a national team, Product Consultants support strategic opportunities nationwide to deepen discovery, tailor solutions, and deliver compelling presentations that differentiate Cengage in competitive environments. This team is directly aligned to specific discipline level sales targets, playing a critical role in improving win rates, driving digital growth, and securing competitive takeaways. Product Consultant's combine disciplinary expertise with strong digital and communication skills to help customers understand how Cengage Learning Platforms address instructional needs. They also serve as vital connectors between customers and internal teams sharing insights that shape product strategy, influence roadmap decisions, and ensure Cengage maintains strong relevance within each academic discipline. This role elevates Cengage's presence and credibility through high profile presentations, faculty engagement, and thought leadership. For our Product Solution Consultant roles, we are hiring across the following disciplines: Science Computing Social Science Humanities Business Gale What You'll Do Here: 1. Strategic Opportunity Support & Revenue Impact Support high value, complex, or competitive new business opportunities in partnership with Solutions Specialists. Contribute directly to assigned discipline-level sales targets by influencing pipeline progression, improving deal strategy, and elevating win rates. Lead advanced discovery, solution consulting, and tailored product demonstrations that clearly align Cengage platforms with instructional, departmental, and institutional goals. Translate customer needs into compelling solution narratives that reinforce Cengage's instructional and digital value. Provide discipline-specific insights to help prioritize opportunities with the highest strategic impact. 2. Subject Matter Expertise & Digital Excellence Maintain expertise in the specified area of study, including pedagogical trends, curriculum frameworks, and teaching practices. Demonstrate advanced digital proficiency with Cengage's educational platforms, including feature mastery, capabilities, integrations, and guideline use cases. Stay current on emerging discipline trends, driven solutions, instructional technology advancements, and evolving faculty expectations. Serve as an internal advisor to field teams on relevant discipline-specific opportunities, trends, and challenges. 3. Cross Functional Collaboration & Internal Influence Share structured, actionable customer feedback with Product, Technology, and Marketing to shape product enhancements and influence roadmap decisions. Partner with Product and Customer Success teams to support pilots, beta programs, and solution refinement efforts. Contribute to scalable assets such as demo scripts, competitive positioning frameworks, and discipline specific field enablement. 4. Market Presence, Advocacy & Thought Leadership Represent Cengage as a lead presenter at conferences, events, regional meetings, webinars, and large academic gatherings. Build and nurture relationshi
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