Client Services Manager - Real Assets

About the role

We are representing a global fund services platform supporting clients across alternative investments and real assets. As part of continued business growth, the firm is seeking a Client Services Manager to support a portfolio of real estate and real assets funds. This role combines client relationship management, fund administration oversight, operational coordination, and stakeholder management within a regulated financial services environment. The successful candidate will work closely with internal operations teams, clients, auditors, and other stakeholders to ensure high-quality service delivery across complex fund structures.

Responsibilities

• Client Relationship & Stakeholder Management
• Serve as a primary point of contact for assigned clients and fund stakeholders
• Maintain professional relationships with clients, auditors, and internal teams
• Coordinate ongoing service delivery in line with agreed service standards and timelines
• Support discussions relating to service scope, implementation matters, and operational requirements
• Maintain accurate client records and internal reporting documentation
• Fund Administration & Service Delivery
• Oversee administration support for a portfolio of real assets and alternative investment funds
• Coordinate onboarding activities for new clients, fund launches, and structural changes
• Review client deliverables including operational reports, service reporting, and related documentation
• Monitor operational deliverables and support issue resolution where required
• Operational Oversight & Risk Support
• Support oversight of fund accounting and administration activities, including:
• review of books and records
• review of Net Asset Value (NAV) calculations
• review of financial statements and investor reporting
• coordination of capital calls, distributions, and investor allocations
• payment processing support
• Assist with risk monitoring, issue escalation, and incident coordination processes
• Projects & Process Improvement
• Participate in internal projects and operational improvement initiatives
• Collaborate with operational and technology teams to support process efficiency and control enhancements
• Support presentations and discussions with existing or prospective clients where required
• Stay informed of industry developments relevant to real assets and alternative investment structures

Requirements

• Minimum 5-7 years of experience within fund administration, accounting, asset management, or financial services environments
• Prior exposure to real estate, real assets, or alternative investment structures would be advantageous
• Experience supporting client servicing, fund operations, or stakeholder management activities
• Education & Qualifications
• Degree in Accounting, Finance, Business, or a related discipline
• Professional accounting qualification (e.g. CA, CPA, ACCA, or equivalent) would be advantageous
• Technical Skills
• Working knowledge of IFRS and financial reporting principles
• Familiarity with fund accounting, financial statement review, and consolidation concepts
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Experience using real estate or fund administration systems such as Yardi or MRI would be advantageous
• Skills & Competencies
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities and deadlines
• Analytical and problem-solving capability
• Organised and detail-oriented working style
• Ability to work collaboratively within a team environment
• Additional Information
• Hybrid working arrangements available subject to business requirements

Additional Information

Fund Administration | Real Estate / Alternative Investments | Singapore Confidential Search

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