Front Office Patient Service Representative

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Requirements

• Medical Office experience, highly preferred
• High School Diploma or equivalent, highly preferred
• Experience accessing and updating an EMR system
• Bilingual in Spanish, highly preferred
• Location
• cCARE Cancer Center: San Marcos
• 838 Nordahl Road, Suite 300
• San Marcos, CA 92069
• Anticipated hourly range: $23.00 per hour - $25.20 per hour
• Bonus eligible: No
• Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs
• Application window anticipated to close: 6/29/2026 *if interested in opportunity, please submit application as soon as possible.
• The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
• Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
• To read and review this privacy notice

Benefits

Additional Information

What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice. Job Purpose: The Patient Service Representative is the first point of contact for patients, and family members in the Comprehensive and Imaging centers.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at cardinalhealth? Share your experience