BestDrive Retail Sales Administrator

Responsibilities

• Manage the daily activities inside a premium commercial tire dealership. These activities include but are not limited to:
• Support inbound calls and orders; provide order entry and logistics assistance for the outside sales associates.
• Demonstrate excellent phone and customer service skills to interact with internal and external customers
• Determine / understand customer needs through qualifying and needs assessment.
• Persuasively upselling ancillary drivers by recognizing opportunities and explaining benefits.
• Receive and enter all incoming calls for immediate dispatch of service vehicles
• Act as a liaison between the servicing location and the customer
• Communicate with Manager and Supervisor daily.
• Relay work orders to service managers to complete service request.
• Start work orders and invoice as required.
• Assist in verifying all incoming and outgoing product for accuracy in terms of amount, size and type, informing management of inventory and supply shortages as well as assisting in actual periodic inventory counts
• Ensure all administrative paperwork concerning delivery orders required to move with shipments is available for inspection and that appropriate paperwork accompanies delivery
• Abide by all Company safety policies and state and federal transportation regulations
• Reconcile monthly inventory.
• Process and administer inventory receiving and deliveries
• Assist in quarterly inventory while maintaining security of products and control measures.
• Must be available to work rotating shifts, potentially nights and occasional weekends.
• WHAT YOU BRING TO THE ROLE -
• High School Diploma or equivalent
• Excellent written and oral communication skills.
• Attention to detail
• Multitasking
• ADDITIONAL WAYS TO STAND OUT -
• Previous Tire Dealership Experience
• Bilingual English and Spanish speaking
• Microsoft Office Intermediate
• Work Environment & Physical Requirements
• Work hours are generally 7-5 Monday - Friday. Saturday and evenings as needed; may have little to no advance notice.
• Safety is our highest priority and safety procedures/guidelines must be followed.
• This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
• While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift, and walk.
• Required to handle hazardous materials and wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements.
• Required to lift 75-100 lbs. routinely; may be required to occasionally lift up to 150 lbs. individually.
• THE PERKS
• Immediate Benefits
• Paid Time Off
• Employee Discounts, including tire discounts
• Employer 401(k) Match
• Diverse & Inclusive Work Environment
• Employee Assistance Program
• Future Growth Opportunities
• And more benefits that come with working for a global industry leader!
• EEO-Statement:

Benefits

Additional Information

HOW YOU WILL MAKE AN IMPACT - The Retail Sales Administrator is responsible for managing the daily activities necessary to create and maintain sales and service of a well- established tire dealership. The primary goal of this position is to maximize sales revenue, exceed the expectations of our customers by providing exceptional customer service. The Retail Sales Coordinator will be the first line of contact with the customer and is charged with resolving tire issues, service problems and reducing downtime for our customers.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Continental? Share your experience