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Senior Experience Strategist

External
onemagnify logoOnemagnify · Detroit
Full-timeOn-site1w ago
CRMETLHubSpotMarketing AutomationMoveSalesforce
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Responsibilities

  • Architect Integrated Customer Experiences
  • Lead Experience Blueprint Development
  • Embed AI Into Strategy

Requirements

  • 5+ years agency experience in digital strategy, experience design, CX strategy, or integrated marketing with at least 3 years in multi-channel/cross-discipline roles
  • Strong B2B experience, including buying committees, multi-stage sales cycles, and account-based approaches
  • Exceptional communication and presentation skills
  • Familiarity with CDPs, CRM platforms (Salesforce, HubSpot), marketing automation, customer engagement platforms (Braze), analytics tools, SEO/GEO tools, CRO platforms, and digital experience platforms (Optimizely, Adobe, Sitecore)
  • Future-Ready Skills (Nice to Have)
  • Perspective on agentic AI systems, autonomous orchestration, multi-agent frameworks, or decision chains that move beyond prompt-and-response tooling into self-directed strategy support
  • Familiarity with composable MarTech architecture and how platform decisions shape long-term experience scalability
  • Exposure to real-time data flows, CDP integration, reverse ETL, or event-driven architectures, and how they expand what's possible in cross-channel personalization

Additional Information

The Senior Experience Strategist is the hands-on architect of integrated experiences at OneMagnify, designing how multiple channels activate together across the full customer lifecycle by connecting CX, CRM, SEO/GEO, web, social, content, UX, paid media, and data into a single strategic system. This role translates methodology into client-specific journey architectures and owns the blueprint design that every downstream team builds from. The Impact You'll Have Most strategy roles own a channel. This one owns the connections between them, the orchestration logic that determines what fires, when, where, and why across the full customer lifecycle. The Senior Experience Strategist diagnoses where a client's experience breaks down, designs the integrated path forward, and hands downstream teams a blueprint precise enough to build from without ambiguity. The role also advances how the practice works. By codifying engagement-level problem-solving into reusable frameworks and methodological improvements, and by embedding AI-powered capabilities into client strategies as standard practice, this person raises the quality ceiling for the entire team.


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