Contact Representative

About the role

WHAT IS SMALL BUSINESS/SELF-EMPLOYED (SBSE)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in the following area(s): SBSE CAMP COLL - Campus Collection REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-5 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes reviewing records, documents or financial accounts and applying established rules and procedures. Researching and responding to customer requests for information both orally and in writing. The following are examples of specialized experience that may be qualifying. Please note that these are just examples and this list is not all inclusive: Applying laws, rules or regulations and written guidelines. Communicating orally in order to provide information, assistance, or instructions to members of the general public or their representatives. Negotiating with others to resolve issues. Performing administrative and technical procedures using a computer to locate and review records and reconcile discrepancies. Writing correspondence in response to inquiries and drafting a variety of other written products. OR You may substitute education for specialized experience as follows: completed at least 4 years of education above the high school level leading to a Bachelor's degree (120 semester hours, 180 quarter hours or 2880 formal classroom hours) or a Bachelor's or higher degree. OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions AND You must also meet the following requirements: MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. For more information on qualifications please refer to OPM's Qualifications Standards.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Internal Revenue Service? Share your experience