Card Operations Specialist
External
Perk · Zagreb, CroatiaPrepare for this interview
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About the role
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. As a Card Operations Specialist at Perk in Croatia, you will be responsible for conducting thorough due diligence on our business clients to ensure compliance with regulatory requirements and mitigate potential risks during onboarding. You will play a critical role in onboarding clients to Perk Pay, protecting Perk from fraudulent activities and ensuring that we maintain the integrity of our business operations.
Responsibilities
- Conduct comprehensive KYB and KYC checks on new and existing business clients, including verifying business identity, ownership structure, and financial health
- Gather, analyse, and validate documentation to ensure compliance with regulatory standards.
- Utilise various databases, online resources, and tools to verify business information and identify potential risks.
- Communicate directly with clients via virtual meetings and email to assist with challenges they may with providing required documentation
- Collaborate with Perk partner organisations to facilitate the KYB and KYC process, and audit, and review processes.
- Collaborate with internal teams to address any compliance-related issues or concerns.
- Stay up-to-date with industry regulations, trends, and best practices to ensure our KYB processes are effective and compliant.
- Assist in developing and implementing KYB policies and procedures to enhance our compliance framework.
- Provide regular reports and updates to senior management on the status of KYB reviews and any emerging risks.
Requirements
- Degree in finance, business administration, or a related field.
- Excellent analytical skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work independently and manage multiple tasks simultaneously.
- High level of integrity and professionalism.
- You are fluent in English; and fluency in German would be an advantage
- Experience working in a fast paced Fintech and/or banking environment
- Experience in fraud prevention and transaction monitoring
- Experience working in a B2B environment
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