Billing & Pricing Operations Analyst

About the role

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We are currently seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations.

Responsibilities

• Manage billing, pricing, and reconciliations with high accuracy and compliance
• Analyze vendor pricing, contracts, and financial data to resolve discrepancies
• Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations
• Own high-priority and complex vendor/reseller issues and drive resolution
• Maintain data integrity across systems, regions, and stakeholders
• Support pricing decisions, validations, and approvals
• Generate scheduled and ad-hoc reports across multiple regions
• Leverage advanced Excel, reporting tools, and automation for data analysis
• Build dashboards, templates, and reporting solutions
• Analysis of large datasets and provide data comprehension
• Translate business requirements into actionable insights and reporting outputs
• Identify operational risks, inefficiencies, and improvement opportunities
• Drive automation and continuous improvement initiatives
• Participate in cross-functional projects to improve productivity and service quality
• Investigate and resolve escalated issues through detailed analysis
• Collaborate with global teams to ensure timely resolution of business-impacting issues
• Maintain process documentation and ensure adherence to SOPs
• Provide guidance, training, and onboarding support to team members
• Act as a key point of contact for process-related queries

Requirements

• Bachelor's degree in Finance , Business, Analytics, or related field
• 3 - 5+ years of experience in billing, pricing, financial operations, or reporting
• Advanced Excel skills (pivot tables, formulas, macros)
• Strong analytical, problem-solving, and stakeholder management skills
• Experience with reconciliations, financial data, and vendor operations
• SQL, Python, and data analysis capabilities are considered a plus
• Power BI or similar BI/visualization tools
• Experience with automation tools (Power Automate, VBA, RPA tools like UiPath)
• Exposure to AI/ML or intelligent automation in reporting/operations
• Experience in Cloud Products and Vendors - Billing and Pricing
• Experience with CRM, ERP, or financial systems
• Strong attention to detail and accuracy
• Collaboration and stakeholder engagement
• What we have for you:
• Competitive salary & Bonus system? - Yes, of course!
• Additional health insurance? - A very good one, by the way.
• Food vouchers & Transport Allowance? - Absolutely!
• Well-being Program & Multisport card? - We care about our health, so yes!
• Referral and baby bonus? - No doubt about it.
• Paid holiday days increasing in time? - Of course.
• Company discounts, that are actually usable? - You bet!
• Language courses? - Yes, you can easily upgrade your work language with us!
• Free access to an online learning platform? - Yes, yes, yes.
• Many trainings and academies, including opportunity for ACCA certification? - Obviously.
• Great career growth and development opportunities? - Let's see... Yes!
• Hybrid type of work? - Absolutely!
• Recognition awards? - Of course.
• Trending social media accounts (TikTok, Instagram, Facebook etc.)? - go and check for yourself
• Modern office space with free coffee and hot beverages? - And the coffee is actually good!
• Interested? We thought so - apply now!
• *Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
• #LI-Hybrid #LI-VA1 #IngramMicroBulgaria

Benefits

Additional Information

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description:

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