Medical Staff Services Coordinator (Labor Pool - Overnight Weekends)

About the role

The Medical Services Coordinator consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software to facilitate, coordinate and complete multi-function tasks for scheduling, patient flow processes, transfers and transports to ensure continuity of care for the organization and the communities served. Referrals are provided for the Organization's service lines and Physicians. Participates in orientation of new employees and performance improvement process, and supports Riverside Nurse and Transfer center line.

Responsibilities

• Assesses, facilitates and coordinates patient transports with a focus on maintaining safe practices. Provides assistance for multiple RHS service lines.
• Remains attentive to department needs through availability to receive and take calls by limiting off and unavailable state. Cross-trained to answer incoming calls for Riverside transfer Center and Riverside Nurse Triage.
• Completes appropriate number of documented encounters per hour within established productivity standards.

Requirements

• Education
• High School Diploma or GED, (Required)
• Less than 1 year experience in a call center, customer service, patient care/coordination, business services environment (Preferred)
• Skills and Abilities
• Experience dispatching transports preferred
• Medical terminology preferred
• Acute care or medical practice experience preferred
• To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Benefits

Additional Information

Newport News, Virginia Hours: Labor Pool (as needed - overnight weekends)

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