AVP, Quality Engineering Lead(L10)

Responsibilities

• API & AWS Test Automation
• Own and drive end-to-end QE strategy for API releases and AWS-deployed services: functional, integration, regression, and contract testing
• Build/maintain API automation frameworks (RestAssured/HTTP client, JSON schema validation, serialization/deserialization, auth handling) with extensions for AWS service validation
• Design and automate test scenarios for AWS Lambda functions, including event-driven triggers (S3, SQS, Step Functions), cold start behavior, and error handling
• Automate validation of AWS Step Functions workflows - testing individual states, retries, error paths, and full state machine execution
• Build automated tests for S3 file operations (upload, transformation, output validation) and AuroraDB read/write verification
• Reporting, Test Management & Quality Gates
• Implement Allure reporting (test categorization, trends, flaky test analysis, actionable dashboards) across API and AWS service test suites
• Manage test planning, execution, requirements traceability, and defects using ALM/Octane (test sets, runs, metrics)
• Integrate automated suites into CI/CD pipelines (Cloudbees), establish quality gates for smoke/regression across environment promotions (Dev → QA → UAT → Prod)
• Strategy, Process & Leadership
• Drive shift-left practices: define testable acceptance criteria, add automation during sprint
• Mentor QE engineers; perform code reviews; establish automation standards and best practices for both API and AWS service testing
• Communicate release readiness, quality metrics, and risks clearly to stakeholders
• Define and track quality metrics: defect escape rate, automation coverage, test cycle time, flaky test rate
• Own defect triage,

Benefits

Additional Information

Job Description: Role Title : AVP, Quality Engineering Lead(L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, for all to take up leadership roles Organizational Overvie w : Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be. Role Summary/Purpose: The QE Lead will lead quality engineering for API/service-layer products deployed on AWS cloud-native infrastructure, with strong hands-on ownership of test automation using Java + Cucumber (BDD), reporting via Allure, and test/defect management in ALM/Octane. This role requires deep expertise in testing AWS services including Lambda, S3, EKS, Step Functions, and AuroraDB . The QE Lead partners closely with engineering, product, DevOps, and QE CoE to embed quality into CI/CD and deliver reliable, secure, and scalable APIs and cloud-native workloads. While this role is automation-first, the QE Lead should be comfortable performing manual testing as needed for exploratory testing, complex scenarios, or when automation is not yet available.

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