Manager Reception - SGH
External
Svha · Vic - Melbourne, KewPrepare for this interview
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About the role
The Reception Manager is responsible for managing all aspects of the front of house, switchboard and cashiering functions of St George's Health Service in accordance with the objectives and policies of St Vincent's. The classification for this position will be HS3 - HS25 ($74,760.40 - $82,305.60 per annum).
Responsibilities
- Reception- including managing the operation of St George's site switchboard and paging system; redirecting all incoming and outgoing calls and leading troubleshooting when required
- Finance - including liaising with Finance on behalf of wards, patients and residents in relation to invoice queries, patient trust, petty cash, bond payments and reimbursements and deceased estates
- Communications- including coordination of communications and events for St George's site in conjunction with Operations Manger and General Manager for external and internal parties.
- Qualifications, Skills and Experience
- Experience in Switchboard/Customer Service/Call Centre Operations
- Experience in budget planning/preparation/implementation/management
- Highly competent computer skills including Microsoft Office proficiency
- Demonstrated ability to lead and mentor a team
- Experience in Receipting/Accounts
Benefits
Additional Information
Job Description: Excellent benefits including salary packaging Permanent, part time (0.8) position available! Senior leadership opportunity St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers. About Department St. George's Health Service (SGHS) is part of St Vincent's Hospital Melbourne and is located in Kew. SGHS provides a comprehensive aged care service consisting of Sub Acute Care wards, Rehabilitation, Geriatric Evaluation and Management (GEM), Transition Care, Restorative Care and Acute Inpatient Aged Psychiatry. St George's Health Service also provides multiple outpatient and community services. The St George's Health Service campus works in collaboration with four Residential Facilities within SVHM.
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