Customer Service Representative 1

Requirements

• Previous customer service experience in electronics industry preferred
• Strong attention to detail
• Ability to complete tasks independently and meet strict deadlines
• Ability to seek out new tasks and welcome new challenges in a fast-paced, customer- focused environment
• Ability to communicate effectively with customers and various levels of management both written and verbal
• High School diploma or equivalent
• Work Environment:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical Demands:
• Benefits and Perks
• Methode offers US employees Medical, Dental, Vision, Hearing, Life & Disability insurance, a wellness program, and time off benefits.
• Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance.
• Methode provides an Employee Assistance Program, and participation in the Company's 401(k) plan which includes a company contribution.
• Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly employees will also be paid overtime pay when working qualifying overtime hours.

Benefits

Additional Information

Position Responsibilities: Provides order status and information support to customers - Enters customer purchase orders into accounting and scheduling system - Acts as customer representative to other internal departments - Acts as corporate representative to the customer - Works with Sales Engineers to communicate all aspects of customer orders with customer - Assists the Sales Manager in all duties and other tasks as assigned - Enters parts orders and confirm with customers - Generates quotes in business system from Service Reports - Follows-up on customer to submit purchase orders for service quotes - Converts quotes to order - Prepares credit paperwork for review and approval - Other duties as assigned

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Company Intel

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