Senior Customer Success Manager (Remote, United States CST/EST Preferred)
External
M-files · USFull-timeRemoteToday
Rust
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Serve as a strategic partner and trusted advisor for enterprise customers to drive adoption, retention, satisfaction, and measurable business value. Manage a portfolio of complex accounts, conduct executive reviews, mitigate renewal risk, identify expansion opportunities, lead escalations, provide cross-functional feedback, mentor team members, and improve Customer Success methodologies.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at M-Files? Share your experience