IT Support Engineer (Roving / End-User Support)

Requirements

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT
• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.
• 1-2 years ' experience in similar capacity Technical Skills and experience supporting Computing Devices
• Able to support helpdesk in client's HQ
• Computing Devices Platform Supported : Windows, IOS and Android
• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

Additional Information

Employment Type: 2-year contract (renewable) Clearance: MSD security clearance required Working Days/Hours: Mon-Fri, 8.30am-6pm Location: West side, Ang Mo Kio (roving) Scope of services - Perform Asset Management of Infrastructure and Computing Devices - Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. - Work with 3rd parties vendors - Provide Training, Coaching and Orienting users on how to use computer devices. - Be responsible for completing assigned tasks on time and to the satisfaction of the users. - Must be able to handle helpdesk duties.

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