Venue Sales Manager - Marquee
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Requirements
- Minimum of five (5) years' experience in related field preferred
- Other Prerequisites
- Knowledge of KPIs and marketing techniques for event sales management
- Proficient in MS Office applications (Word, Excel and Outlook)
- Possess problem-solving skills
- Customer-service oriented
- A team player with leadership skills
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays
- Able to perform tasks under pressure
- Strong administration, planning and organizational skills
- Must be able to be around loud noise and amplified music for extended periods at a time
Additional Information
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities - Plan event from start to finish according to requirements, target audience and objectives - Come up with suggestions to enhance the event's sales success - Meet budgets and ensure adherence - Builds relationships with companies and individuals in order to maximize bookings - Identifies new target accounts by prospecting and setting new meetings - Prepares all special event contracts, charges the necessary deposits, and ensures deposits and full payments are received by the required deadlines - Attend BEO meetings to go over event details and guests expectations - Attends monthly networking mixers - Attend 1 charity and 1 social event monthly - Maintains strong relationships with concierges, past corporate groups, and organizations - Establishes, develops and maintains positive business relationships - Evaluates guests' complaints and responds promptly and appropriately - Follows up with each client after the event has taken place to obtain feedback and document comments for all future events - Greets the client and introduces client to the Special Event Manager on duty - Updates shared calendars with tentative and definite business - Answers questions about ingredients, allergies, preparation, and description of the menu items - Develops a thorough understanding of the special event capabilities of all venues - Continually exceeds sales by a 10% increase over the year/month before - Be passionate about exhibiting gracious hospitality - Analyze the event's success and prepare post-mortem reports - Develop internal marketing campaigns to promote sales of events and promotions for Marquee, Avenue, Lavo and Koma - Ensure activities comply with Marina Bay Sands internal policies and procedures, relevant statutory and regulatory requirements, legal demands and professional and ethical standards - Create sales KPI's for events Job Requirements Education & Certification - Diploma/Degree in Social Media Management or Digital Technologies preferred
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