Clinical Information Analyst - Greater Heights (Onsite)

Requirements

• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Experience supporting or troubleshooting EHR and clinical information systems.
• Ability to analyze workflows, solve problems, and drive process improvements.
• Basic proficiency with Microsoft Office applications, including Excel.
• Strong organizational skills with the ability to manage multiple priorities.
• Adaptability and willingness to learn new technologies and processes.
• Professional phone etiquette and ability to support users in person and remotely.
• Ability to collaborate effectively with clinicians, managers, and interdisciplinary teams.
• Experience supporting system changes, user adoption, and training initiatives.
• Education: Associate's Degree in Information Technology or clinically related field or at least one (1) year of equivalent industry experience in healthcare.
• Licenses/Certifications: (None)
• Experience / Knowledge / Skills:
• Requires at least one (1) year of healthcare industry experience and/or implementation of large and complex information Systems in a Health Care environment.
• Effective oral and written communication skills.
• Basic knowledge of IT, Microsoft Office tools, knowledge of adult learning principles and instructional design.
• Understanding of effective Customer Relationship Management Skills necessary for efficient problem resolution to maximize customer satisfaction.
• Superior written and verbal communication skills.
• Identifies opportunities for optimization of processes leading to reduced variation and increased efficiencies.
• PRINCIPAL ACCOUNTABILITIES
• Aligns with overall system strategy of clinical redesign, process improvement, and education.
• Plans and develops an educational strategy that provides customers the necessary skills to adequately perform job functions and meets the demands of the changing environment.
• Develops tools that measure the efficiency and effectiveness of the position accountabilities.
• Identifies clinical and other system application requirements through process and workflow analysis.
• Provides support to projects assigned to the department.
• Demonstrates technical knowledge of application systems and ability to translate process issues impacting patient care.
• Participates in the integration of individuals into multiple work teams.
• Identifies the technologica

Benefits

Additional Information

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Responsible for validating data collected through clinical documentation is sound, relevant, accurate, and reliable, while supporting the values and objectives of Memorial Hermann Health System. The Clinical Information Analyst assists clinicians with workflow and process analysis that align with our strategic plan, leveraging available resources, metrics, benchmarks; and system standards across the enterprise. Responsible for managing customer expectations and aligning their strategic initiatives with Solution Segments in ISD. Must be able to demonstrate working operational knowledge and technical skills necessary to analyze current processes and understand customer's business strategies. Responsible for documenting process and workflow presenting them as educational materials. Demonstrates a commitment to the values of the corporation through active participation in the Partners in Caring, Customer Service, Six Sigma, and Continuous Quality Improvement programs. Typically reports to an IT Manager. The Clinical Information Analyst serves as a key support resource for clinicians and leaders by helping optimize and maintain electronic health record (EHR) systems and clinical workflows. This role partners with clinical staff across the hospital to troubleshoot system issues, provide end-user support, communicate workflow and system updates, and promote the effective use of healthcare technology. The ideal candidate has strong customer service and communication skills, a passion for problem-solving, and an interest in healthcare informatics and clinical systems. This position offers an excellent opportunity to gain hands-on experience in clinical technology, workflow improvement, and healthcare IT while making a direct impact on patient care and operational efficiency. Job Description Must reside in the Greater Houston Area Location : Greater Heights Hospital Address: 1635 North Loop West, Houston, TX 77008 Status : Full time, onsite

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at memorialhermann? Share your experience