Senior Salesforce Solution Architect

About the role

At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration As a Senior Salesforce Solution Architect , you are a strategic advisor and solution leader who shapes Salesforce-driven business transformations. You operate at the intersection of business needs and platform capabilities , ensuring that solutions are aligned with client goals and deliver measurable impact. Your primary focus is on designing and guiding solutions across Sales Cloud, Service Cloud, and Experience Cloud , helping clients optimize customer journeys and business processes. You bring a strong understanding of the broader Salesforce ecosystem, with additional value in areas such as B2B Commerce, Revenue Cloud, and emerging AI capabilities like Agentforce. At Valtech, you'll be part of a global team of innovators, strategists, and consultants. We collaborate across borders and disciplines, taking ownership of our work, clients, and careers. We offer a high degree of freedom and expect accountability in return. We are passionate about driving meaningful transformation and continuously improving customer experiences.

Responsibilities

• Define and own end-to-end Salesforce solution designs aligned with business objectives
• Act as a trusted advisor to senior stakeholders , guiding CRM strategy and platform evolution
• Lead the design of multi-cloud Salesforce solutions , with a strong focus on Sales, Service, and Experience Cloud
• Facilitate discovery sessions, stakeholder workshops, and roadmap definition
• Translate business requirements into scalable, future-proof solution architectures
• Ensure alignment between business processes, customer experience, and platform capabilities
• Collaborate closely with Technical Architects and delivery teams to ensure successful execution
• Provide governance and quality assurance across projects and programs
• Mentor and coach team members, strengthening consulting and solution design capabilities
• Support pre-sales and proposal development , shaping solution approaches for new opportunities
• Must have qualifications
• Extensive experience as a Salesforce Solution Architect in complex environments
• Strong functional and solution design expertise across:
• Sales Cloud
• Service Cloud
• Experience Cloud
• Proven ability to translate business needs into effective Salesforce solutions
• Experience working with and influencing senior stakeholders
• Strong understanding of customer journeys, CRM processes, and digital transformation
• Excellent communication skills, with the ability to bridge business and technical teams
• Consulting mindset: structured thinking, stakeholder management, and value-driven delivery
• Experience mentoring teams and leading solution design across projects
• Relevant Salesforce certifications (e.g., Application Architect or equivalent)
• Nice to have qualifications
• Experience with B2B Commerce and/or Revenue Cloud
• Familiarity with Agentforce and AI-driven service or automation use cases
• Exposure to Data Cloud (D360) or customer data platforms
• Experience in multi-system landscapes and integration-heavy environments
• Big plus if you are fluent in Dutch
• What sets you apart
• You take a business-first approach , focusing on outcomes rather than features
• You can simplify complexity and clearly articulate solution value
• You are confident engaging stakeholders and challenging assumptions when needed
• You balance strategic thinking with pragmatic delivery
• You actively contribute to building stronger teams and better solutions
• If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
• Commitment to reaching all kinds of people
• The benefits
• This is a full-time position based in Utrecht with hybrid w

Additional Information

Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

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