Enterprise Architect (Martech & AI)

About the role

Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale. As a member of Adobe's Enterprise Architecture group, you will: Work alongside executives to establish approaches for digital experience, customer data, and AI transformation. Build enterprise architectures that connect content, data, insights, and activation across the customer journey. Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers. Enable clients to accelerate innovation while reducing complexity and enhancing business value. This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage.

Responsibilities

• Develop Digital, Data, and AI Strategy
• Collaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation.
• Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes.
• See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization.
• Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact.
• Lead Enterprise Architecture Build
• Build scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems.
• Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization.
• Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions.
• Develop reference architectures that enable agility, governance, security, and long-term scalability.
• Ensure architecture decisions support reliability, observability, performance, and business continuity.
• Drive Alignment and Transformation
• Align business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams.
• Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement.
• Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes.
• Guide organizations through technology change while managing complexity and reducing risk.
• Influence and Encourage
• Communicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences.
• Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation.
• Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses.
• Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends.
• Contribute to Adobe's Growth
• Build reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities.
• Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning.
• Support strategic sales opportunities through solution building, executive presentations, and proposal development.
• Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic

Benefits

Additional Information

Enterprise Architect Position Summary As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes. In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems. You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences. Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams.

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