Associate Director, Program Evaluation

About the role

North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website . Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! Description of Work The Associate Director, Program Evaluation provides technical, operational, and strategic supervision and leadership to the Division of Health Benefits' (DHB) Program Evaluation team. The team is responsible for measuring, monitoring, and ultimately improving the health of NC Medicaid beneficiaries. Through its work, the Program Evaluation team informs and impacts the population health programs, policies, and initiatives that drive system of care outcomes. The Associate Director, Program Evaluation ensures quality and evaluation principles and practices are embedded in the Program Evaluation team's core business processes and operational systems including: program monitoring and evaluation; operational and outcome data collection, analysis, and governance; quality measure development, production, and benchmarking; survey development, sample creation, and survey collection and analysis; strategic and operational planning; staff on boarding and development; and contract management. The position holder also collaborates with internal and external stakeholders on healthcare data exchange initiatives that enhance and streamline NC Medicaid program monitoring, operational assessment, and evaluation related reporting requirements. Knowledge Skills and Abilities/Management Preferences Recruitment Range $75,925 - $102,112 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Thorough knowledge of program monitoring, evaluation, and performance measurement methodologies. Knowledge of healthcare systems, Medicaid programs, and population health initiatives. Strong critical thinking, problem-solving, and project management skills with the ability to lead complex initiatives. Ability to analyze and interpret quality measures, survey findings, and complex datasets to identify trends, assess outcomes, and communicate results effectively. Hands-on experience querying and analyzing large, complex data warehouse environments using standard query languages and data analysis tools. Posting closes at 11:59 p.m. the night before the closing date Position is funded in part through federal funds About the NC Division of Health Benefits: The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries. All positions in the Division of Health Benefits are exempt from the State Human Resources Act (G.S. 126) except for the provisions of Articles 6 and 7 per HB 372 Section 20. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable a

Benefits

Additional Information

Agency Division Job Classification Title Human Services Program Manager III (NS) Position Number Grade NC22

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