QA Analyst (Banking)

Responsibilities

• What We Need
• How We Work
• As a QA Analyst, you will be expected to work from office environment in office in Chennai. Corpay will set you up for success by providing:
• Assigned workspace in Chennai office
• Company-issued equipment
• Hands-on training
• The responsibilities of the role will include:
• Participating in story refinement sessions to help clarify requirements, identify risks, and propose clear, testable acceptance criteria.
• Analyzing business requirements and technical implementations to identify impacted areas and ensure appropriate test coverage across components and integrations.
• Designing and maintaining comprehensive QA test artifacts, including Test Strategies, Test Plans, Test Matrices, Test Scenarios, Test Cases, and Test Results documentation.
• Ensuring test cases provide full functional, integration, and regression coverage for new features, enhancements, and defect fixes.
• Executing manual and automated test cases covering functional, UI, API, integration, regression, and UAT testing.
• Validating end-to-end business workflows across multiple systems and services.
• Performing backend validation using SQL queries, API responses, and system logs as needed.
• Maintaining and updating regression test suites based on implemented changes.
• Investigating issues identified during testing or reported from production.
• Performing root cause analysis using logs, database queries, and system monitoring tools.
• Documenting defects clearly in Jira with detailed reproduction steps and supporting evidence.
• Working closely with developers and support teams to triage, prioritize, and resolve defects.
• Assisting with installation, configuration, and setup of tools and testing environments.
• Verifying application deployments and configuration changes across environments.
• Executing post-deployment validation and smoke testing to confirm system stability.
• Communicating testing progress, risks, and results to project stakeholders and management.
• Providing clear test execution reports, defect summaries, and quality metrics.
• Analyzing logs and system behavior to identify issues, trends, and improvement opportunities.
• Contributing to the continuous improvement of QA processes, tools, and test coverage.
• Collaborating with the team to expand automation coverage and improve testing efficiency.
• Continuously expanding knowledge of the business domain, applications, and backend systems.
• Qualifications & Skills
• Bachelor's degree in computer science, Engineering, Information Systems, or a related technical field (or equivalent practical experience).
• 7+ years of experience in software quality assurance, testing complex applications and integrations.
• Experience working in Agile / Scrum development environments.
• Strong understanding of software testing methodologies, test design techniques, and defect management processes.
• Experience testing complex applications with multiple services, integrations, and data flows.
• Ability to execute SQL queries to validate data and investigate issues at the database level.
• Understanding of database concepts, including tables, relationships, and stored procedures.
• Experience testing REST / SOAP APIs using tools such as Postman or similar tools.
• Understanding of API request/response structures, authentication mechanisms, and error handling.
• Ability to analyze application logs and system behavior to troubleshoot issues.
• Familiarity with test automation frameworks and automated testing practices.
• Experience using test management and issue tracking tools such as TestRail and Jira.
• Familiarity with CI/CD and deployment tools such as Bitbucket, Octopus, or similar platforms.
• Strong written and verbal communication skills.
• Ability to clearly document defects, test results, and testing progress.
• Ability to collaborate effectively with developers, product owners, and cross-functional teams.
• About Corpay
• About Corpay
• Corpay is a global technology organization that is leading the future of co

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