Recruiting Operations Manager

Responsibilities

• Champion Candidate Experience: Own candidate-comms SLAs end-to-end. Partner with the Head of People and Marketing to sharpen our EVP and maintain quality and consistency across every recruiting platform and touchpoint.

Requirements

• Bachelor's degree and 4+ years in recruiting operations or talent operations: Includes meaningful time in a high-growth or startup environment where you've built programs from scratch
• Deep ATS expertise : Ashby strongly preferred; you've configured pipelin

Additional Information

PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how . Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins , Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We're growing fast and the recruiting function needs to scale with us. As Recruiting Operations Manager, you'll partner directly with the Head of People to centralize process, establish standards, and build the infrastructure that keeps our recruiting engine running smoothly as we grow. You'll own the operating layer end to end and make sure recruiters, coordinators, and hiring managers are all working from the same playbook. This is a role for someone who operates independently, moves quickly, and earns trust fast. You'll proactively identify opportunities and risks, make recommendations, align stakeholders, and execute at a high level without sacrificing accuracy. Strong attention to detail, clear communication, and a real command of change management are core to this role. You'll be a trusted partner to the Head of People and the connective tissue that makes the recruiting function feel seamless to everyone it touches. This role reports to the Head of People and is based in our NYC office on a hybrid M/W/F schedule.

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