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Senior Billing Specialist

External
Lyft logoLyft · New York, NY
Full-timeOn-site3w ago
ComplianceDocumentationProcess ImprovementSalesforce
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Responsibilities

  • AR Operations & Billing
  • Generate and review invoices to ensure accuracy and completeness across domestic and international accounts.
  • Reconcile billing data with financial records to ensure consistency and integrity.
  • Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
  • Address and resolve billing discrepancies and disputes promptly
  • Support multi-currency billing workflows, including currency conversion, exchange rate application, and FX-related reconciliations.
  • Ensure compliance with country-specific invoicing requirements, tax regulations (VAT, GST, WHT), and e-invoicing mandates across international markets.
  • Data Management and Reporting
  • Maintain and update billing systems including Oracle Fusion, Zuora, and Salesforce.
  • Prepare regular billing reports and financial statements
  • Reconciliation and Audit
  • Reconcile billing accounts and resolve discrepancies, including intercompany and cross-border transactions.
  • Assist in internal and external audits related to billing and financial reporting.
  • Support SOX compliance by adhering to internal controls and documentation standards.
  • Partner with Tax and Legal teams to ensure international billing is compliant with local regulations.
  • Process Improvement
  • Identify and implement improvements to billing processes to enhance efficiency and accuracy.
  • Drive automation and scalability improvements across the billing lifecycle.
  • Contribute to the buildout and refinement of international billing frameworks as Lyft expands into new markets.
  • Collaboration and Communication
  • Work closely with Sales, Billing Ops, Revenue Accounting, and Finance teams to ensure accurate billing and resolve issues.
  • Communicate effectively with internal and external customers, including international partners, to address billing inquiries.
  • Collaborate with cross-functional stakeholders in Legal, Tax, and Sales on international billing matters.

Requirements

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • 4-6 years in billing, finance, or a related field, with at least 1 year in a senior role.
  • Proficiency in billing software and financial systems, including Oracle Fusion, Zuora, and/or Salesforce.
  • Advanced proficiency in Google Suite Apps (Sheets, Docs, Drive).
  • Experience with multi-currency billing, FX reconciliations, and currency conversion workflows.
  • Familiarity with international tax requirements including VAT, GST, and withholding tax (WHT) as applied to billing.
  • Candidates must demonstrate hands-on experience with:
  • Cross-border invoicing and compliance with local invoicing regulations in multiple countries or regions.
  • Multi-currency billing operations, including FX rate application, currency conversion, and related reconciliations.
  • International tax requirements (e.g., VAT, GST, WHT) as they apply to the billing process.
  • Working with international customers or partners to resolve billing inquiries and disputes across time zones.
  • E-invoicing frameworks or country-mandated digital invoicing standards (e.g., CFDI, Peppol, or similar) is a plus.

Benefits

Great medical, dental, and vision insurance options with additional programs available when enrolledMental health benefitsFamily building benefitsChild care and pet benefits401(k) plan with company match to help save for your futureIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligibleSubsidized commuter benefitsMonthly Lyft credits and complimentary Lyft Pink membershipLyft highly values having employees working in-office to foster a collaborative work environment anHealth insuranceDental insuranceVision insurance401(k)Parental leave

Additional Information

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Senior Billing Specialist will be responsible for managing and executing end-to-end billing processes within Lyft's AR Operations team, with a focus on both domestic and international billing operations. This role requires a detail-oriented professional with extensive experience in billing operations, financial reporting, and cross-border invoicing. The Senior Billing Specialist will collaborate across Finance, Revenue, Sales and Billing Ops teams to ensure accurate, compliant, and efficient billing practices at scale.


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