Senior Business Operations Manager

About the role

ZoomInfo's product organization runs fast. The Chief Product Officer and his leadership team are making high-stakes decisions, shipping AI-first products, and coordinating across a complex org-all at the same time. Keeping that team operating at its best requires someone who's more than a scheduler. It requires someone embedded in the work. No two weeks look the same, and the person who thrives here finds energy in that rather than friction. You'll sit close to the center of the product org, trusted with context that doesn't travel far, and counted on to make sure things that need to happen actually do. You'll also be one of the most visible people in the org-a culture carrier who brings people together and makes the product team feel like a team worth being part of. If you're a sharp, experienced, proactive executive assistant who wants to work deeply embedded in a leadership team-not just supporting one executive from a distance-this is the role for you.

Responsibilities

• Connect the Right People A lot of what slows teams down is the wrong people not being in the right conversation. You'll develop a feel for when someone on the leadership team needs to be looped in, when two people need five minutes together, You're the connective tissue.
• Make Sure Information Travels Decisions made in a leadership meeting don't automatically reach the people who need to act on them. You'll make sure they do-tracking action items, following up where needed, and helping communicate key updates out to the broader product org in a timely, clear way.

Requirements

• 4+ years of experience providing executive support to senior leaders, ideally supporting a team rather than a single executive
• Experience helping run leadership meetings-agendas, prep, notes, and follow-through on action items
• Strong written communication: clear, concise, no fluff
• Highly organized with great attention to detail across multiple moving pieces
• High degree of discretion; you'll be trusted with sensitive information about the org, its people, and its strategy
• Experience with event planning, offsites, or team programming a plus
• Embedded, Not Arm's-Length You don't operate from a distance. You're in the room, in the calendars, in the conversations-and because of that, you always know enough context to make good decisions. You build real relationships with the people you support and with the broader team around them.
• A Step Ahead Leaders don't have to ask you twice, and most of the time they don't have to ask at all. You see what's coming, you act on it, and you quietly close the loop. You're not reactive-you're running a few moves ahead.
• Clear Communicator Whether you're writing a meeting recap, drafting a team update, or asking someone for something they're late on, you communicate in a way that gets things resolved fast. People aren't left guessing what you need or what was decided.
• Diplomatic Backbone You can tell a VP no-gracefully. You protect priorities without being precious about it. You catch flies with honey, handle friction with composure, and never leave someone feeling dismissed even when the answer is no.
• Built for Fast ZoomInfo moves quickly. You don't just tolerate that, you operate well inside it. When plans

Additional Information

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.

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