Senior Research Manager

About the role

As a Senior Market Research Manager, you will lead a diverse range of quantitative and qualitative research projects, serving as the primary point of contact, and managing the complete execution of projects that address the major business questions for our Fortune 500 clients across a variety of industries. Responsibilities include executing market research projects, nurturing client relationships, and collaborating with cross-functional teams to integrate market insights into decision-making processes. Additionally, you will oversee junior researchers while ensuring the quality of project deliverables. The ideal candidate will possess extensive experience in strategic market research (both quantitative and qualitative methodologies) and managing a portfolio of clients, effective organizational skills, the ability to delegate tasks efficiently, a keen attention to detail, and a commitment to delivering accurate and comprehensive market insights. While hands-on project delivery experience is essential, our ideal candidate will also excel in the role of a trusted advisor, contributing to strategic decision-making for our high-profile clients. The role offers a robust career path and a dynamic learning environment where you can enhance and refine your leadership and market research skills. Location: New York, NY Work Arrangement: This is an onsite role requiring five days per week in the office.

Responsibilities

• Market Research Strategy and Execution
• Help translate business inquiries into comprehensive market research plans, utilizing our internal platform to design and program research instruments.
• Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business objectives.
• Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
• Load, test, and proofread all research surveys and content on staging before posting live to production.
• Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively.
• Team Leadership and Mentorship
• Lead and mentor junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines.
• Participate in training, coaching, performance management, and support to continuously enhance team skills and market research acumen.
• Project Coordination and Management
• Efficiently manage time to coordinate and execute project components for multiple projects.
• Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
• Assist in project scoping, cost estimations, and client communication in support of Senior Research Leads
• Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
• Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner.
• Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved.
• Deliverable Management & Project Satisfaction
• Serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges.
• Ensure client satisfaction by delivering high-quality market insights and managing client expectations.
• Analyze data and develop insightful results or "story" that addresses business objective in a clear and concise, visually appealing format.
• Utilize advanced data analysis techniques to interpret research findings and generate recommendations.
• Prepare and present reports summarizing research findings and recommended actions.
• Your Success Metrics:
• Quality and Accuracy: Maintain a data accuracy rate of 95% or higher across all research projects.
• Project Efficiency: Complete 90% of projects within the agreed timeli

Benefits

Additional Information

About Fuel Cycle : Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights - fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed. Why work at Fuel Cycle? Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you're based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you'll help shape the future of decision intelligence for some of the world's most iconic brands.

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